Scheduler - Tribute Home Care : Job Details

Become a Scheduling Partner with Tribute Home Care and play an important role in setting a new standard in elder care.

Make a difference - Find meaning - Lead - Collaborate - Grow - Have a voice - Laugh - Love your team

Tribute Home Care is looking for a full time Scheduling Partner to join our team. This is a great position for someone that is detailed, has strong problem-solving skills and is seeking meaningful, mission-driven work, and the opportunity to grow professionally.

About Tribute

Tribute Home Care is a growing private home care company that offers people who need assistance in the home what they want above all else: consistently great caregivers and great service. We do this by hiring only those caregivers who can build real connections with their clients and by offering them the community of support and recognition they deserve.

A day in the life of a Scheduling Partner

Scheduling Partners play a critical role in matching our remarkable Caregiver Associates with clients in need of care. They will have the opportunity to build strong relationships with caregivers and witness the impact a great caregiver - client match can have on clients, their families, and our caregivers.

This will be done by:

• Collaborating with Client Solutions Managers to understand clients care needs and scheduling requirements
• Building relationships with caregivers to best understand their availability, skills, and personality
• Helping match caregivers with clients in a thoughtful, meaningful way that pair skill sets and personality
• Building schedules and orienting caregivers to new schedules
• Seeking creative solutions to scheduling problems, both independently and collaboratively
• Assisting in the continuous improvement of scheduling efficiency

This role will be primarily remote, but require a candidate that is able to travel to Tribute's Baltimore office every Wednesday to meet new Caregivers for their in-person orientation. It will also require visiting Caregivers in the community once every other month. When this person is not meeting with Caregivers at orientation or in the community, they will have the flexibility to work from home.

What you need to be qualified for this position

• A Bachelor's degree from an accredited college
• A minimum of 2 years of administrative experience
• The ability to travel to the Tribute Baltimore, MD office every Wednesday
• Vaccination against COVID-19. We comply with the EEOC by providing the ability to request an exemption based on medical or religious reasons
• Intermediate Microsoft Excel skills (experience filtering information to provide quality data)
• Prior experience in a remote working environment
• Experience working in a fast-paced environment
• Strong problem-solving skills and the ability to multitask
• Strong written and verbal communication skills
• Attention to detail
• Strong organization skills
• A collaborative approach
• Unwavering, passionate commitment to the customer experience and service excellence

Benefits of working at Tribute

• Strong, mission-driven culture
• Fun, collaborative, and supportive team that you will love working with
• Opportunities for growth
• Competitive salary
• Unlimited paid time off
• Ability to work from home / remote
• Health, dental and vision insurance with employer contribution
• 401(k) retirement plan

Interested in learning more about working at Tribute? Hear from members of the team on our YouTube Channel:

Are you ready to join the team?

If you think this opportunity aligns with your interests, passions and experience, the next step is to fill out our application. Our application process will ask a few job qualifying questions and require your resume and cover letter. Your cover letter is an important part of your application. Our hiring team hopes to learn what drew you to apply to this position, and why you feel your skills, experience and career goals align with this role at Tribute.

If you are selected to move forward in the hiring process, you will hear from our Manager of Talent Acquisition, Haley, to set up time to discuss the position further.

Tribute Home Care is an equal opportunity employer and values diversity at on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.