Scheduler - HCAOA : Job Details

We are looking for a Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to our clients. You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the making sure that all clients schedules are filled with the appropriate care team member. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives. RESPONSIBILITIES

• Coordinate the use of our staff to ensure consistent quality of services for clients staffing needs
• Use web based scheduling application as the basis for all scheduling
• Create and maintain schedules for all employees
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a hot list of all staff that can be placed immediately or used as backup for all call off situations
• Fill open shifts and securing coverage for call-offs or changes in client's needs
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
• Participates in determining hiring needs, as well as interviewing, hiring and training new staff
• Week night and weekend on call rotation
• Comfortable in being trained as a CAREGIVER
• CAREGIVER ON-CALL TASK if NEEDED

QUALIFICATIONS

• High school diploma or GED
• 1-2 yrs patient scheduling experience
• Must be well organized, show great attention to detail
• Proficient with computer use and software applications
• Multi-tasker and customer service-oriented
• Excellent time management skills
• Home Health experience preferred

WHY JOIN THE INDUSTRY?

• Competitive compensation
• Training and support

Compensation: $16.00 per hour Our mission is to ensure a better quality of life, for both our clients and their families, by providing dependable and affordable care at a moment's notice. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community. That's why we are Senior Care Only Better.Would you like a rewarding and gratifying job as a caregiver where you can make a difference in someone's life? We are currently looking for caring, kind, dependable and personable individuals who desire to provide non-medical, in-home care to the elderly.