Scheduling/Billing Specialist - PMR (Full Time) - UnityPoint Health : Job Details

Non-Clinical Excellence Scheduling/receiving/greeting:Receives patients and visitors and answers telephone; screens calls and callers, referring them to the appropriate person. Creates a welcoming environment for person's served. Effectively manages positive relationships with referral sources and other members of the team. Schedules all patient appointments. Coordinates all modifications to patient schedules, including reschedules, cancellations, no-shows and discharges. Manages providers calendars. Billing/insurance/counseling: Verifies insurance eligibility and insurance coverage for assigned department(s) via phone or internet. Contacts patients prior to first appointment and counsel's patient on coverage. If unable to contact patient prior to first appointment, counsels them when they arrive for first appointment. Documents in account notes in EPIC. Gathers billing information for patients with worker's comp insurance (employer demographics, responsible billing party, billing...Billing Specialist, Billing, Scheduling, Specialist, Healthcare, Business Services, Patient, Insurance