Scheduling Coordinator - Vital Smiles : Job Details

Novus Orthodontics in Greenville SC is looking for a Treatment Coordinator We love our patients and want to find that special person who loves getting to know new people and help them on their journey to a new smile Professional social and organizational skills are a must for this position The Treatment Coordinators main job responsibility is to clearly explain treatment options and related costs The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to the patient They are knowledgeable about the treatment and timelines and they are prepared to negotiate financial arrangements with the clients The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry They also coordinate as needed with other offices who share in the care of patients making sure referrals and correspondence are received and followed up on The Treatment Coordinator will be responsible for some internal administrative duties as well as grassroots marketing to local businesses and referring dentists Minimum Eligibility Requirements High School Diploma or GEDMust be detail oriented and organizedMust possess excellent customer service skills and work well under pressureStrong computer skills including Microsoft Office suite and desk top publishingAbility to multi task meet deadlines and work in a fast paced environmentAbility to work independently as well as with a teamExcellent verbal written and interpersonal skillsMust pass criminal background checkBilingualPreferred Education and Experience 1 year experience working in a dental office would be helpful but not requiredUse of dentalmedical technologyDentrix Eaglesoft Dentrix Ascend or other dental medical software experienceBilling ExperienceUnderstand basic financial conceptsCustomer Service Oriented and Professional DemeanorUnderstand calculate and communicate treatment plansAbility to communicate professionally in person and over the phoneWe Offer Competitive Pay and Bonus PotentialMedical Vision and Dental coverage Accident Coverage & Hospital Indemnity CoveragePaid Holidays and Vacation Time401k Life Insurance Short and Long Term DisabilityID theft protectionPet InsuranceEmployee DiscountsVSM Management LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers