Scheduling Coordinator - River Run Dental : Job Details

About the Practice:

At River Run Dental Spa in Richmond, our dentists are a collection of the best, and we arent the only ones who think so. In fact, our dental spa is consistently voted a Richmond favorite by other local dental professionals as well as the general public. We invest in our doctors and staff so that they can continually provide exceptional care for their patients. Responsibilities:

We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.

• Maintaining and updating schedules
• Verifying the availability of the practice and patients for appointments.
• Confirming appointments.
• Sending out reminders of verified appointments.
• Rescheduling or canceling appointments in a timely manner.
• Answering scheduling inquiries.
• Documenting scheduling processes and keeping records.
• Gather Patient information (reason for visit, insurance information, etc).
• Explain dental procedures, treatment times, and payment options
• Performing other administrative tasks when required.

Qualifications:

• 1 year recent dental administrative experience required
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred
• Keen attention to detail
• Excellent communications skills with a professional demeanor
• Outstanding customer service skills

Benefits Offered:

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.

Requisition Number: 2024-13019