Scheduling Coordinator - HCAOA : Job Details

Benefits:

• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Wellness resources

Job descriptionAre you a recent graduate or office professional seeking a challenging new role that involves working for a company that helps improve the quality of life of individuals around the greater Memphis-area?We here at Right at Home have been providing in-home personal care to seniors and individuals with special needs for 13+ years through the greater Memphis-area and are growing! We're seeking an individual who can immediately make a positive impact in our office, bringing to the table efficiency when it comes to everyday tasks, but also a new perspective that leads to overall operational improvements.This full-time position involves scheduling (i.e. creatively matching available care staff with open client shifts), HR support (ex. running new hire orientation and providing limited additional support to recruitment) and systems management (ex. back-billing and ensuring care staff are compliant with clock ins and outs).Hours: M-F 8:30am-5:00pm, plus nights and weekends on-callWant to apply? Follow next steps.We look forward to hearing from you!Required Skills

• 2 yr. Scheduling exp.in Home Health or Home Care
• Ability to multitask in fast-paced environment
• Ability to creatively piece together disparate facts into a cohesive and workable outcome
• Stellar people-facing skills
  • Ability to work in a thorough way without getting too bogged down in the details

Essential Functions

• Answers telephone, takes inquiries or messages using good telephone technique.
• Schedules clients/facilities with appropriate associates, making all follow through calls necessary to produce an effective, smooth flowing schedule.
• Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
• Assists with checking associate work references.
• Performs payroll duties including verifying time sheets, and computer input of time sheet changes for payroll processing.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients' calls.
• Serves as a liaison between associates and Direct of Home Care.
• Verifies valid licenses and certifications with appropriate licensing body.
• Performs on-call coordinator duties as needed.
• Assists with sales, marketing, and public relations efforts.

Additional (non-essential) Functions

• Other general office and clerical functions.
• Other duties assigned by the Director of Home Care.

Compensation: $40,000.00 - $45,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.To our care team members, we commit to deliver the following experiences when you partner with Right at Home:

• We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
• We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
• We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
• We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.