Scheduling Coordinator - Quality Private Duty Care : Job Details

JOB DESCRIPTIONSCHEDULING COORDINATORResponsible for providing employees with a complete monthly schedule.Oversees each schedule to ensure that staffing is provided per physicians orders and equivalent to MCO's authorized hours.QUALIFICATIONS

• Previous experience with scheduling multiple employees.
• Must be able to take on-call.
• Computer date entry and word processing skills desirable.

KEY RESPONSIBILITIES

Creates a monthly patient assignments schedule and coordinates schedule with service orders and authorization.

Coordinates with DOPS the need to hire appropriate staff to fill positions required for each patient to have ordered services.

Notifies the DOPS of any anticipated problems with the posted schedules. Provides as much advanced notice of changes/problems as is possible.

Creates and grids all services provided, coordinates overtime, lack of hours, or scheduling conflicts with DOPS.

Provides frequent communication to the RN's, LPN's, CNA's, HMA's, PCA's, and PCS's in efforts to coordinate changes in patient care services and assures appropriate follow-up to maintain compliance with services ordered.

Maintains a current patient list for assigned office.

Maintains a current attendance log for assigned office. Reports increased call-ins to DOPS daily.

Maintains a record of all PDO requests and coordinates PDO requests with DOPS.

Ensures that a Missed Visit report is done and filed on chart, and that the report reflects the reason for the missed visit. Informs the DOPS of all missed visits.

Is available to take call and rotates on-call assignments when requested to do so.

Understands and assures adherence to all organizational policies and procedures. Seeks guidance and further clarification of organizational policies, procedures, and processes when uncertainty or confusion arise.

Attends inservices, seminars, or other meetings as assigned by the immediate supervisor or other management.

Maintains confidentiality of information related to business practices, business activities, and personnel.

Participates willingly with special projects and overtime work when requested.

Maintains a professional attitude when working with staff, fostering the team philosophy and team environment for all personnel.

Does not allow personal affairs to interfere with scheduled work time.

Maintains a professional appearance at all times.

Provides proper notification and/or advanced notice of absence or tardiness without abuse.