Scheduling/Information Coordinator - University of Utah : Job Details

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is part of the administrative team within the Community Crisis Intervention & Support Services department at Huntsman Mental Health Institute (HMHI). The position is responsible for overseeing Kronos and staff-facing schedules and time off processes to support 24/7 coverage. This role will offer support to staff, supervisors, and managers in the department through in-person, email, and Teams communication.

Huntsman Mental Health Institute Crisis Website

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

* Responsible for overseeing Kronos scheduling and time off management for 24/7 clinical operations

* Build monthly schedules in Kronos and on Pulse team intranet page; manually update team schedules for 6+ service lines daily based on callouts

* Manage department email for time and attendance related questions and items and respond in a timely and customer service-oriented manner

* Schedule department meetings as needed

* Collaborate with service line supervisors, managers, and HMHI Payroll on end of pay period processes

* Collaborate with department's New Hire Coordinator to maintain accurate staff schedule templates and position backfills as appropriate

* Provides support to upper level department management by scheduling appointments, coordinating meetings and conferences, as necessary.

* Provides documents and reports to administrators, and outside agencies as required.

* Handles special projects and creates special reports, as needed.

* May train or provide orientation to staff.

* Oversees the collection and organization of data that is entered into the databases.

* Ensures the accuracy of data, analyzes conflicting data, and verifies and collects missing information.

* Utilizes computer programs and software to analyze data, to determine trends and changes in data.

* Develops and presents recommendations for a course of action based on the analysis of data.

* May handle escalated concerns or tasks that require an in-depth understanding of departmental and organizational processes.

Knowledge / Skills / Abilities

* Demonstrated human relations and effective communication skills.

* Demonstrated organizational skills.

* Demonstrated analytical skills.

* Demonstrated presentation skills.

Qualifications

Qualifications

Required

* Associate's degree in a related field, or equivalency.

* Two years experience in collecting, organizing, analyzing, and presenting data.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

* This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Preferred

* Experience with UKG Kronos and/or comparable timecard and scheduling tools

Physical Requirements

Lifting, Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Standing