Scholarship Administrative & Customer Service Specialist - Arkansas Traveler : Job Details

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****Type of Position:****

Clerical

**Workstudy Position:**

No****Job Type:****

Regular****Work Shift:****

**Sponsorship Available:**

No****Institution Name:****

University of Arkansas at Little RockThe University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the **Apply** link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-###-#### .

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-###-#### .

****Department:****

Scholarships

**Department's Website:**

****Summary of Job Duties:****

The Scholarship Administrative & Customer Service Specialist is responsible for the administrative functions of the scholarship team in the Office of Financial Aid and Scholarships in addition to providing direct customer service to students, families, and other parties as needed and assisting the Assistant Director of Scholarships. This position is governed by state and federal laws and agency/institution policy.****Qualifications:****

**Required Education and/or Experience:**

* The formal education equivalent of a high school diploma;

* One year of specialized training in business management, business education, or a related field;

* Three years of experience in a specialized or a related field applicable to work performed.

**Job Duties and Responsibilities**:

* Assist and maintain a database for verifying eligibility for transfer scholarship awarding;

* Assist with assessing and scoring all scholarship applications received;

* Maintain and process all required thank-you letters associated with private scholarship awards;

* Maintain shared database for donor letters received for Development;

* Assist with record-keeping and imaging of all third-party scholarship checks received;

* Manage office supplies and printed materials;

* Support office functions including personnel and purchasing;

* Answer phone calls through the main phone line in the office as needed;

* Provide exceptional service to both internal and external clients;

* Other duties as assigned.

**Knowledge, Skills, and Abilities****:**

* Superior verbal and written communication;

* Good interpersonal skills;

* Ability to work with a team;

* Ability to multi-task;

* Must be detail-oriented;

* Must be organized;

* Must be self-motivated.

**Salary Information:**

$25,773

**Required Documents to Apply:**

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

**Optional Documents:**

****Additional Information:****

Please upload all required documents in the Resume attachment section of your application (before hitting the submit button), if you want to be considered for this position.

**Recruitment Contact Information:**

Wendy Johnson, Finance Director, [email protected]

*All application materials must be uploaded to the University of Arkansas System Career Site*

*Please do not send to listed recruitment contact.*

****Pre-employment Screening Requirements:****

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas at Little Rock is an equal opportunity employer committed to a diverse workforce.

The University of Arkansas at Little Rock is an equal opportunity, affirmative action employer and actively seeks the candidacy of minorities, women, veterans, and persons with disabilities. Under Arkansas law, all applications are subject to disclosure. Persons hired must have proof of legal authority to work in the United States.

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****Constant Physical Activity:****

Grasping, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking****Frequent Physical Activity:****

N/A****Occasional Physical Activity:****

N/A****Benefits Eligible:****

YesThe University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.