School Certifying Official / Education Benefits Advisor (Student Services Professional II) - CALIFORNIA STATE UNIVERSITY : Job Details

Position Summary

Join the Joan and Art Barron Veterans Center as a School Certifying Official & Advisor and support our military and veteran students. Reporting to the MVP Director, you'll manage education benefits, provide student advising, and ensure VA compliance. This role offers a balance of independent work and collaborative support to benefit both the university and our military-affiliated students.

Key Responsibilities:

• Certification Process: Guide military-affiliated students through the process of receiving federal and state VA education benefits.
• Liaison Role: Act as the primary point of contact for VA-related inquiries, engaging with students, the general public, and the campus community through various channels, including office walk-ins, emails, and phone calls.
• Issue Resolution: Assist in resolving payment and overpayment issues by communicating with the VA Regional Processing Office in Muskogee, Oklahoma.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Or

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Knowledge of program operations, organizational management, research methods, and student behavior principles.
• Ability to interpret regulations, analyze data, advise students, and collaborate with diverse groups.
• Strong decision-making skills with the ability to implement program improvements.
• Experience with public speaking with small and large audiences.
• Working knowledge of the practices, procedures and activities related to state / federal VA education benefit programs.
• Knowledge of university regulations, policies, and procedures, with an understanding of the broader higher education environment.
• Minimum of 2 years of experience in the U.S. military, including active duty, reserve, or National Guard service within any branch of the Department of Defense or Department of Homeland Security preferred.
• Minimum of 2 years of experience in a role involving the administration of education benefits or certification processes preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,083 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,083 - $7,228 per month.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on March 6, 2025. To receive full consideration, apply by March 5, 2025. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at [email protected].