At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That's why we partner with ethical factories around the world, work with high quality and more sustainably sourced materials, and share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
The Seasonal Ambassador role is responsible for bringing Everlane to life for our customers during our Holiday Season. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone's time in our store as you will be the face of our brand, and a champion of our mission and values. You love styling our customers and are focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively.
You must be 18 years of age or older to apply for this role.
The Extra Perks:
- Competitive pay starting at $X per hour
- Bonus Opportunities
As an Ambassador, you:
- Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations.
- Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance.
- Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring.
- Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others.
Your day to day:
- Have a customer-first mindset when working with customers.
- Show up to shifts on time with a can-do attitude.
- Be flexible through shifts to work in multiple zones while effectively communicating with your team.
- Process purchases, returns, and exchanges.
- Keep your store clean and tidy and maintain store presentation.
- Process, organize, and prepare inventory.
- Restock sales floor throughout the day.
We'd love to hear from you if you have:
- Experience in retail, sales, or the service industry.
- A passion for helping others and enjoy being part of a team.
- The ability to multi-task and pivot quickly while working in a fast-paced and ever-changing environment.
- Exceptional communication skills and are comfortable receiving feedback.
- Ambition to learn and grow from others.
- A fan of Everlane, our product, and our values.
What is expected of you:
- Have a minimum of 16 hours of availability that supports the needs of the business, including: nights, weekends, and holidays. Black Friday, Dec 24th, Dec 26th, and peak weekend days through the holiday season are required.
- Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds.
- Must regularly stand and move around all areas of the store and be accessible to customers.
The Fine Print:
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
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