Seasonal Customer Service Representative - Naked Wardrobe : Job Details

Global luxury brand, Naked Wardrobe, is currently seeking a highly experienced Seasonal Customer Service Representative to join our fast-paced team. Must be a team-player who provides professional and confidential support while delivering a positive experience to all clients. Candidate must be highly organized, efficient, manage multiple tasks under tight deadlines, and is a true self-starter who can work both independently and also work well within the team.

DUTIES INCLUDE BUT NOT LIMITED TO:

- Handling high volume of emails, and communicating with customers on a global scale

- Responding to social media inquiries, comments, and messages

- Handling orders and returns as needed

- Assisting returns department when needed

- Filing and copying as necessary

- Additional duties as assigned

REQUIREMENTS:

- Must have 3+ years of customer service experience via email communication

- Type 65+ words a minute

- MAC savvy

- Must be familiar with Microsoft Outlook/Microsoft Office

- HappyFox efficient is a plus

- Strong organizational skills

- Excellent oral and written communication

- Typing skills must be top notch

- High degree of accuracy and attention to detail

- Must reside in Los Angeles