Secretary - CHI Mercy Health : Job Details

Shift: Monday - Friday 7 am - 4 pm. Job Summary:The Secretary is responsible for providing high quality secretarial services to the entire operation. This position has a broad base of knowledge and ability in the areas of organization, communication and technical secretarial skills. Essential Functions: Monitors the Visual Smart Board (VSB). Maintains appropriate incoming and outgoing telephone communications on a multi-line phone system and redirects as necessary. Maintains medical records in appropriate EMRs. Schedules patient appointments and meeting/education time for therapists. Performs daily charge reconciliation. Maintains billing information. Manages therapy referrals and maintains therapy referral spreadsheet.. Checks in patients for their appointments and completes new patient registrations. Creates patient surveys in Focus on Therapeutic Outcomes (FOTO) for initial evaluation, status and discharge. Obtains the appropriate insurance authorization for treatment and verifies ...Secretary, Administrative, Healthcare, Patient