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Sector Technology – Digital Grid – Operational Technology Services Lead – Senior Manager
We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We are modernizing their applications, creating new ones and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.
The opportunity
As the Operational Technology Services Lead, you'll be part of our Digital Grid team, focused on delivering technology-based consulting services and managed services to Power & Utilities clients who are implementing operational technology programs, capabilities, and systems (AMI, ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS) resulting in increased value and efficiency.
This position is fast-paced and ever-changing, which means you'll need to be a flexible self-starter and be able to manage changing priorities and learn new and rapidly changing technology solutions.
We are looking for Operational Technology leaders who will collaborate with clients to transform their power and utilities business through disruptive innovation enablement and transformational design solutions.
This is an exciting opportunity to help our power and utilities clients ensure their utilization of power grids is safe, green and more resilient.
Your key responsibilities
Design the OT Services organization structure, staffing mix, and staffing levels.Define OT Services internal process for resource management, engagement management, and business development.Oversee OT Services recruiting and training.Develop the OT Services solution offerings.Provide executive oversight for multiple OT Services engagement teams.Serve as the client's leadership point of contact for active engagements.Create and maintain client relationships focused on delivery excellence and business development.Lead OT Services business development by identifying opportunities and overseeing the proposal development process.Work with the major OT product vendors to understand their product offerings and identify opportunities in the market.Maximize operational efficiencies on engagements.Communicate and monitor service quality in respect of specific client requirements, review project plans, and guide other executives in their implementation.Provide strategic and relevant insight, connectedness, and responsiveness to all clients to anticipate their needs.Stay current with the latest trends in the Power & Utilities industry to be a trusted advisor/subject matter expert for our client's business.Build strong teams at all levels and help resources further develop and grow their career.Collaborate across EY teams to leverage assets, tools, and knowledge capital to bring the best of EY to our clients.Develop an inclusive culture in which timely, authentic feedback and coaching are provided to all colleagues and team members.Mentor, coach, and counsel team members.Providing leadership and direction up to and including Managers across multiple activities.Leading teams with broad visibility to achieve performance objectives.Managing client relationships, revenue generation, and commercial relationships as needed.Travel requirements: Required regularly as needed by external clients.Skills and attributes for success
Deep insight into project and program delivery methods, including Agile and waterfall.Experience implementing multiple OT systems: ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS.Advanced working knowledge of one or more major OT platforms from Aspen Tech, GE, Schnieder, Hitachi, and others.Experience with providing OT services including: Database Engineering, Hardware Installation and Support, IT Environment Design and Management, Cloud Computing Architecture, Network Engineering, Infrastructure, Technical Architecture, and Configuration Management.Industry knowledge of our clients' business and competitors.Ability to effectively navigate ambiguous and complex relationships.Ability to adapt to varied cultural and personal styles to work effectively with others' differences, concerns, and motivations.Ability to identify gaps in the team's knowledge and initiate strategies to fill them.Ability to identify and evaluate new ideas, better ways of working, technologies, or external products to expand EY capabilities.Passion in promoting EY strategy, services and values.Experience in leading engagement delivery and managing engagement economics for the whole engagement.Proficiency in developing resource plans and budgets for the whole engagement.Ability to manage client relationships and engage in daily interactions with clients.Responsible for identification of sales and new opportunities.To qualify for the role, you must have
Bachelor's degree in electrical engineering, computer engineering, systems engineering, computer science or other related field required (4-year degree); master's degree preferred.Typically, no less than 5 – 7 years relevant experience.A minimum of 10 years of related work experience or a graduate degree and 8 years of related work experience.#J-18808-Ljbffr
