Security Dispatcher (Overnight) - Colby College : Job Details

Job Description Department: Campus SecurityPay Rate Type: HourlyEmployee Type: Job Summary: The security dispatcher provides services to students, faculty, staff, and visitors, including answering calls, relaying information, and coordinating departmental communications. Must be available nights and weekends. This is an overnight and weekend position that includes shift differential! For more information about Colby College's benefits for our full-time staff please use the following link: ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Answer telephones and over-the-counter requests for security related services
• Answer calls for emergencies, which may include life-threatening situations, and coordinating College protocol with outside emergency services
• Direct incoming calls to proper destinations and take messages when needed
• Monitor closed circuit security cameras, as well as security, environmental, and fire alarm systems
• Relay any necessary information in a timely manner while coordinating security department communications
• Perform required data entry, word processing, and records keeping
• Provide exemplary customer service skills both over the phone and in person and ensure positive interactions with the Colby community at large
• Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice

QUALIFICATIONS:

• High school diploma or equivalent required; professional coursework or post-secondary education are a plus

• Campus security experience preferred
• Ability to perform duties in a flexible, non-confrontational environment and to make an impact through work as a member of a team and diverse community
• Computer proficiency, experience with data entry and word processing, specifically with Google Drive, Microsoft Word and Excel
• Familiarity with access control and records management systems desirable
• Excellent written and verbal communication skills
• Ability to use a two-way radio and base station
• Clerical skills, including typing and filing
• Ability to remain calm in emergency situations
• Valid driver's license required and must meet the College's Fleet Safety Policy requirements

KEY RELATIONSHIPS: This position has significant interactions with students, faculty, staff, and visitors to campus. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: General open office and campus environment. Position involves long periods of sitting. Occasional walking, standing, bending, twisting, and lifting is required. CCTV monitoring and computer usage involving repetitive hand/wrist motion is also necessary. TO APPLY: Interested candidates should apply electronically by clicking the Apply Now button on the Colby College website. Please submit a letter of interest, resume, and the contact information of three professional references. Materials should be addressed to: Security Dispatcher - Search Committee Office of Human Resources Colby College 5500 Mayflower Hill Waterville, ME 04901-8855 A review of applications will begin immediately and will continue until the position is filled. Colby is a private, coeducational liberal arts college that admits students and makes employment decisions on the basis of the individual's qualifications to contribute to Colby's educational objectives and institutional needs. Colby College does not discriminate in its educational programs or employment on the basis of race, color, gender, sexual orientation, gender identity, disability, religion, national origin, age, marital status, genetic information, or military or veteran's status. Colby is an equal opportunity employer and operates in accordance with federal and state laws regarding non-discrimination. Colby complies with Title IX, which prohibits discrimination on the basis of sex in an institution's education programs and activities. Questions regarding Title IX may be referred to Colby's Title IX coordinator or to the federal Office of Civil Rights. We encourage inquiries from candidates who will contribute to the cultural and ethnic diversity of our college. For more information about the College, please visit our website: www.colby.edu.