Security Dispatcher - Park MGM - MGM Resorts International : Job Details

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join Our Team as a Security Dispatcher at Park MGM! As a Security Dispatcher, you'll be the central communication hub for our Security Department, managing radio and phone messages while ensuring smooth operations. This fast-paced role requires quick thinking, excellent multitasking, and the ability to make informed decisions, especially in emergencies. If you're ready for a challenging and rewarding position where every day is different, we want to hear from you!

THE STARTING RATE:$22 an hour

THE DAY-TO-DAY:

• Monitor Security Systems: Continuously observe cameras, access controls, and alarm panels to identify and respond to potential threats in a timely manner.

• Coordinate Response Teams: Direct and guide security officers in responding to incidents, emergencies, and requests, ensuring prompt and effective action throughout the property.

• Global Security Coordination: Maintain ongoing communication with the Global Security Operations Center for seamless support.

• Operate Communication Equipment: Utilize radios and telephones to relay crucial information between security teams, management, and other departments.

• Accurate Record Keeping: Log incidents, emergencies, and security activities in real-time to ensure detailed and clear reporting.

• Emergency Protocols: Follow established procedures during emergencies, including fires, medical situations, or active threats, and coordinate with local authorities.

• Liaison with External Agencies: Collaborate with law enforcement, EMS, and other agencies during emergencies, providing essential information and support.

• Dispatch and Service Calls: Manage security or lost-and-found service calls, resolve issues promptly, and ensure guest satisfaction by coordinating with necessary departments.

• Assist in Investigations: Retrieve relevant video footage to aid in investigations and ensure accurate identification of key evidence for review.

THE IDEAL CANDIDATE:

• Age: Must be 21 years of age or older.

• Education: High School Diploma, GED, or equivalent.

• Background: Previous experience in security, military, or law enforcement preferred.

• Customer Service: Strong customer service skills, with the ability to interact professionally and effectively with guests and team members.

• Emergency Preparedness: Ability to participate in evacuation procedures to assist guests and employees during emergencies.

• Equipment Proficiency: Capable of operating assigned security equipment effectively.

• Training Requirement: Candidates must successfully complete a security dispatch training course.

THE PERKS & BENEFITS:

• Wellness Incentives: Programs designed to support your physical and mental health.

• Health & Income Protection: Access to health and income protection benefits for eligible employees.

• Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.

• Free Meals: Complimentary meals provided in our employee dining room.

• Free Parking: Free parking available both on and off shift.

• Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today!