Security Guard - 7 Clans Casinos : Job Details

This position is responsible for observing, monitoring, and protecting all assets of the company, guests, vendors, and team members. All positions within 7 CLANS CASINOS are responsible for the overall maintaining of excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace. All positions within the Enterprise require attention to quality guest services skills and exceptional team work. This position is responsible for ensuring the security and safety of guests, team members, vendors, and all company assets. The following is a list of themain duties and responsibilities of this position. However, other duties will be assigned as deemed necessary by reporting department management and will be addressed per department job descriptions and Policies and Procedures. CASINO/DEPARTMENT OPERATIONSResponsible for the safety and well-being of guests, vendors, and fellow team members, patrols all sections of property to identify safety hazards and breaks in security and report to lead and or supervisor.Works effectively with all departments assuring efficient security support is provided when needed.Remains alert to any unusual or questionable activity by casino Team Members, vendors, or gaming guest.Maintains excellent working relationships with other company staff, vendors, and contractors.Aids law enforcement authorities as needed under the direction of management.Regularly assist in transporting and escorts regarding assets transported throughout locations of the operational facilities during their assigned shift including assisting with guest escorts when requested.Documents and reports all applicable incidents in accordance with company policy, makes immediate, accurate detailed descriptions of people and incidents.Ensure that all functions and duties are maintained in a professional and efficient manner.Perform other duties as assigned by Department Management. REGULATORY COMPLIANCEMonitors all relevant activities of the department, to ensure that all applicable laws, rules, regulations, and controls of the organization, and the National Indian Gaming Commission (NIGC) and the Otoe-Missouria Gaming Commission (OMGC) are understood and enforced by departmental personnel.Ensures all assigned staff are aware of, understands and complies with regulatory requirements and enforces regulatory standards through discipline when necessary.Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act. ORGANIZATIONAL GROWTH/DEVELOPMENT Judgment/Decision MakingForms opinions and makes decisions based on information and the identification of available facts. Makes decisions or draws conclusions using available data and from experience. Avoid situations that could be deemed illegal or represent a safety hazard to fellow team members or guests.Continually evaluates means and methods of departmental operations to ensure maximum efficiency.CommunicationsMakes effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Individuals must be at least 21 years of age. EDUCATION and/or EXPERIENCEHigh School Diploma (or equivalent) One (1) to Two (2) years' experience in security preferred or a combination of education and security experience within specific areas of responsibility. Casino experience preferred. An equivalent combination of Customer Service and Communications experience may be required.KNOWLEDGE, SKILLS & ABILITIES:Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks.Knowledge, skills, and experience in the hiring, training, scheduling and supervision of staff, communications, decision making, problem solving, complaint resolution and resources allocation.Read, write, and speak the English language. Read professional publications, memos, emails, logs, newsletters, and documents.Perform intermediate mathematical computations up to and including probability and statistics.Protect the Company's value by keeping information confidential.Perform assigned tasks under supervision. Follow written and verbal instructions.Establish and maintain positive relationships with executive level management, other managerial and supervisory staff, and other Team Members. Work well alone or within a team.Present facts and recommendations in oral and written form. Prepare written reports and correspondence to upper management as required.Utilize MS Office products at basic (create new documents, open/edit existing documents) to intermediate (import/export data, create templates) skill level.Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities.Must be willing and able to work days, evenings, nights, weekends, and holidays. EMPLOYMENT AUTHORIZATION, WORK CARDS Must be able to provide the following cards or work authorization documents: All documents required to show the incumbent is eligible to work in the United States. Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission. It is the responsibility of the Team Member to always have all appropriate document(s) current and valid.Otoe Missouria Gaming LicenseDriver's LicensePHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of the job, the Team Member is regularly required to talk or listen. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle or feel objects, tools, or controls. The Team Member is occasionally required to reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The Team Member must be able to lift at least 50 lbs. and push, pull or drag up to 150 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENTThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The Team Member is occasionally exposed to fumes or airborne particulates, including second-hand environmental smoke. The noise level in the work environment is mostly moderate and, on occasions, loud. The Team Member may be exposed to heat and cold and all-weather conditions depending on department area. The Team Member may be exposed to the risks associated in attempting to resolve issues with irate or difficult people. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This Company promotes a drug-free work environment.PUBLIC RELATIONSImportant attributes of any team member of OMDA - 7 CLANS CASINOS, along with the official performance of duties, are personal appearances and public relations. Each Team Member is expected to make every effort to be well informed about the institution, pleasant, courteous, and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience, and tolerance will help each Team Member in all situations at the institution.DISCLAMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.