Security Guard - Signal of South Central Florida : Job Details

Hiring Security Officers For Temporary Holiday Security Detail. We Have Been Contracted For Security Detail At Verious Wal-Marts, Conducting Parking Lot Patrol Of The Property.LOCATED IN AVON PARK, FLRequirments : YOU MUST HAVE FLORIDA CLASS D SECURITY License . YOU MUST HAVE SMART PHONEYOU MUST HAVE RELIABLE TRANSPORTATIONServices to Be Performed. Contractor shall provide all necessary personnel and equipment to provide the following services as required in this Addendum. (i) Parking Lot Patrol patrolling the parking lot and exterior of the Walmart facility continuously; If the specified hours of Parking Lot Patrol are less than 24 hours, park the patrol vehicle in its designated parking area during non-scheduled hours.- Patrol all areas of the parking lot including the back of the building. The parking lot patrol vehicle should never be used to chase a person or vehicle engaging in suspicious activity or to block a person or vehicle from leaving Walmart property. Parking Lot Patrol Officers shall not detain or otherwise restrain customers or persons suspected of criminal activity. (ii) Observing and immediately reporting to Walmart facility management all suspicious and/or criminal activity; as well as groups or individuals trying to solicit or distribute literature on facility premises. (iii) Submitting written reports to the Walmart facility management and the Walmart Market Asset Protection Manager of any observed and/or reported incidents; (iv) Performing services in a prompt and professional manner and when engaged by Walmart customers, referring them to Walmart facility management for assistance If the Walmart facility has an automated or technology assisted time and attendance reporting system, Contractor's security guard will check-in and check-out using that system. This may require that a phone call be placed from an authorized store telephone. Check-in is to be done immediately prior to reporting to post at the beginning of the shift. Check-out is to be done immediately upon leaving post before leaving the facility. This system may generate reports or alerts which may be sent to the corporate Risk Assessment Security Assurance Team, guard company management, and/or facility management. This system and these reports may be used by Walmart to dispute inconsistent invoices.- Contractor's security guard is required to dress in a manner that is professional yet appropriate to the job functions and facility, and must wear uniforms at all times while on duty. Clothing must fit well and be neat, clean, and without holes or ragged edges. Contractor's security guard is required to communicate in a professional manner that is open, honest.Position Summary:A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements - additional duties listed in the site's Post Orders are requirements as well.Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

?Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.