Job DetailsJob LocationThe Los Angeles Country Club - Los Angeles, CASalary Range$18.00 - $21.00 HourlyDescriptionPosition Title: Security GuardDepartment: SecurityFLSA Designation: Non-Exempt (Hourly)Directly Reports To: Security SupervisorIndirectly Reports To: Director of Security & SafetyThe Los Angeles Country Club offers stability, career growth opportunities in a top-notch working environment supported by a high-quality management team. In addition, competitive compensation within the industry and commensurate with experience and qualifications, generous benefit package, complimentary Meals and Free Parking!We seek highly motivated individuals who are eager to join an organization with a commitment to excellence. LACC has many longstanding traditions, including excellent service and support provided by the Clubs Team Members. It is our goal to ensure that an excellent level of service is maintained at all times.Position SummaryEnsure the well-being of staff, members and guests who enter the Club property. Confirms all staff, members and guests that arrive and have a need to be at the Club. Ensures security systems and procedures are properly used to protect and secure Club property and assets.Position Responsibilities
- Greet all members and guests entering and exiting the Club
- Turn away intruders or anyone who does not have official business with the Club
- Screen all in-bound traffic to Club property (vehicle and pedestrian). If person is not a member enter license plate number, vehicle type and color, and member name they are visiting and arrival time on log sheet
- Check the personal bags of all caddies for any objects not allowed per Club rules
- Direct all deliveries (arriving within the proper time frame, 7:00am 11:30am & 1:00pm 3:00pm), member guests and visitors to proper location within the Club, notify proper person of their arrival
- Field incoming calls (via radio or telephone) regarding security and safety
- Ensure the safekeeping of the Club property inside and outside of the Clubhouse
- Report any occurrences via incident report to the Security Supervisor
- Reports maintenance problems immediately to their supervisor so they can report it to the Engineering department
- Completes written reports, personal log, recording any and all incidents or occurrences during a shift. Submits completed reports to the Security Supervisor
- Assist in special investigations as requested by management
- Direct flow of traffic and assist in coordinating vehicle parking on special occasions
- Record employees arriving by bus and carpooling
- Inform any improperly dressed persons of correct attire
- Liaison with law enforcement agencies in the investigation of crimes
- Exchange information with on-coming shift, concerns, safety, security issues and pertinent information
- Maintain all equipment, including keys, radios, carts, and related Security items
- Monitor all communication, including e-mails, Passdown Book, and correspondence from DOSS
- As Ranger, regular thorough perimeter checks, Clubhouse, gates and parking lots
- Properly document Incident Reports, including accidents, injury, or significant incidents
- Thorough understanding of all alarm systems and protocol
- Ability to respond to an emergency situation as the First Responder and take the necessary safety steps
- Work with outside law enforcement agencies and/or contractual security personnel when utilized for special events
- All other duties assigned by the DOSS
QualificationsQualification StandardsSpecific Job Knowledge, Skills and Abilities:
- Customer service oriented
- Good verbal and written communication skills
- Able to follow rules and orders in a professional manner
- Able to enforce rules in a professional manner
- Able to remain composed in a variety of situations
- Attentive and detailed oriented
- Team worker
- May be required to stand or walk on a consistent basis during a work shift
- Valid Drivers License
- First Aid and CPR Certification encouraged but not mandatory
- Guard Card required
- No felony convictions
- No dishonorable discharge from military service within the last five years
- Is not a fugitive from justice
- Is not a drug-abuser, drug addict or drug dependent person
- No misdemeanor convictions for theft, assault, criminal mischief or criminal threatening
Education
- Must be at least 18 years of age, be a high school graduate, or have the equivalent such as a GED or California High School Proficiency Examination
Experience
Physical Demands
- A security worker needs to be able bend, jump, run and lift
- Lifting more than 25 pounds is unusual, but extensive walking and climbing stairs is not
- May be required to stand or walk on a consistent basis during a work shift
GroomingAll employees must maintain a neat, clean and well-groomed appearance per club standards. Professional business attire required.OtherDue to the cyclical nature of the club, employees may be required to work varying schedules to reflect the business needs of the operation. Employees aim to satisfy the members needs and create an environment where the members can create incredible life time memories for their friends and family, while cultivating a positive work environment for our staff.CompensationCompetitive within the industry and commensurate with experience and qualifications.