Security Manager - Acreage Holdings : Job Details

Why the Botanist?

The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you'll work for The Botanist: HSCP Service Company LLC

Our Culture:

Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About the Role (job title and summary):

The Security Manager oversees the protection of company personnel and assets, act as the businesses first responders in case of customer illness or injury and monitor the premises to ensure a safe and secure environment for patients, staff, and the surrounding community. This position also aids in creating an exceptional customer experience.

How you'll make a difference (required duties and responsibilities):

• Deliver exceptional customer service to dispensary customers.
• Protects company's property and staff by maintaining a safe and secure environment.
• Monitors and controls building access.
• Monitors alarm systems, video cameras, and detection equipment.
• Observes for signs of crime or disorder and investigate issues or disturbances
• Acts lawfully using force in the direct defense of life or property.
• Writes incident reports relating to criminal, medical, or nuisance activity.
• Ensure all incidents are recorded in the security log and key information is passed to relief guards during shift transitions.
• Investigates and reports on suspicious incidents.
• Patrols building and perimeter of assigned dispensaries and cultivation facilities.
• Ensures that security leads and the facility agents who provide premise security complete all necessary training.
• Conducts a semiannual audit of security measures to ensure compliance and to identify potential security risks and issues.
• Trains employees on security measures, emergency response, theft prevention and response within one (1) week of hiring and on an annual/recurring basis.
• Evaluates the credentials of any contractors who intend to provide services to the facility before the contractor is hired by or enters a contract with the facility.
• Performs other related duties as assigned.

Skills to be Successful (minimum qualifications):

• Five (5) or more years of experience in law enforcement, security, or guard role.
• Two or more years of experience working in a first responder role preferred
• Proven ability to monitor multiple screens simultaneously; and assess situations based on video footage.
• CPR, First Aid, and AED certification preferred.
• Possession of valid State security guard credentials (guard card) where required
• Must pass all required background checks, certifications, and affiliation requirements.
• Professional written and verbal communication and interpersonal skills
• Must have strong organizational skills, high attention to detail and the ability to multi-task
• Prior LEO or military experience is preferred.

Perks & Benefits:

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and AD&D
• Pet insurance
• FSA and HSA available

*Based on eligibility.

Schedule:

• Monday through Friday 8:00 am to 4:30 pm

**Subject to change as business needs.

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

Manufacturing environment that requires extended time standing, walking, bending and reaching. The ability to carry up to 50lbs for up to a distance of 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employee's Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct:

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

The Botanist is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in The Botanist. If you need assistance with completing an online application due to a disability, please send a request to [email protected]. Please be sure to include “Accommodation Request” in the subject line.