Security Site Supervisor
Schedule: Monday - Tuesday 4pm - 12am and Saturday - Sunday 12am - 8am
Compensation: $26/h
Requisition ID: 2024-29213
Location: US-NY-Manhattan
Hire Type: Full-Time
Company Overview:
Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. We are an industry leader known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values; as a family organization, we promote respect and embrace diversity.
Our Account Managers support Harvard Protection in our goal of providing best-in-class security and life safety services. Managers are responsible for providing professional customer-focused security and life safety services for the people and property they protect and the employees they lead. Site Account Managers are responsible for the day-to-day leadership and management of the single customer account(s) they are assigned.
Essential Duties and Responsibilities:
- Ensure quality services are provided to meet customer expectations and contract requirements by regularly managing, directing, inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility/building.
- Perform operational functions including scheduling, overtime management, review of daily logs and incident reports, and training and development of staff.
- Monitor and develop staff performance including supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning work.
- Maintain accurate timekeeping systems and records for staff.
- Provide recommendations for personnel actions for staff members under direct supervision.
- Respond to emergencies and issues that arise immediately.
- Follow and coordinate established emergency response, action planning, and procedures.
- Maintain 24/7 availability to the customer account(s) assigned.
- Oversee the Business Continuity Program in collaboration with all teams.
- Manage compliance and regulatory matters.
- Initiate preliminary investigations into incidents.
- Prepare reports on accidents, incidents, and suspicious activities as required.
- Prepare required weekly, bi-weekly, and monthly manager reports.
- Facilitate training as required per the contractual agreement.
- Facilitate maintenance of vehicles as needed.
- Assist in the procurement process and maintenance of uniforms and equipment.
- Maintain professional working relationships with law enforcement agencies.
- Note: Essential duties may differ by customer location assigned.
Knowledge and Skill Requirements:
- State or municipality mandated security officer licenses.
- Candidates should possess some of the following verifiable experiences:
- Advanced education degree.
- Criminal Justice degree or law enforcement-related degree.
- 3-5 years civilian law enforcement, or private or corporate security experience, or military experience with a favorable discharge.
- Must have a security guard license or be able to obtain one within an acceptable period.
- Strong interpersonal communication skills.
- Excellent time management skills and the ability to prioritize and problem-solve.
- Good computer skills including Microsoft Office.
- Additional knowledge within a computerized scheduling operating system is helpful.
Compensation:
Harvard Protection Services offers a competitive rate of $26.00 an hour.
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