SELF-STORAGE CUSTOMER SERVICE MANAGER - WCC : Job Details

Company Description

We are the largest Wine Self-Storage in California. Celebrating our 32nd anniversary.

Role Description

This is a full-time on-site role for a Self-Storage Customer Service Manager at WCC, INC. in Irvine, CA. The role involves overseeing customer service operations, signing up new members, invoicing, and rental agreements, managing inquiries and concerns, ensuring customer satisfaction, and coordinating with other departments to provide excellent service.

Qualifications

• Excellent communication and customer service skills
• Experience in a customer service or hospitality management role required
• QuickBooks helpful
• Ability to work well in a team and handle challenging situations professionally
• Organizational and problem-solving abilities