Senior Account Clerk - City of Cambridge, MA : Job Details

Posting Date: 6/6/24

Department: Finance - Revenue

Job Code: C171

Sequence #: 707

Number of Hours Per Week: 37.5

Union Affiliation: Teamsters Local 25

# of openings: 1

Type of Employment: Regular

Civil Service Type: None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide outstanding customer service to residents, property owners and attorneys who call, email or visit the Finance Department for information pertaining to real estate taxes, motor vehicle excise, personal property taxes, and water/sewer billing.
• Accurately process payments: cash, check, credit card in MUNIS/Tyler Cashiering. Daily reconciliation of cash drawer. Sort mail. Answer email requests.
• Research and generate Municipal Lien Certificates (MLCs) as requested by banks, attorneys and insurance companies.
• Oversee handling of the Registry of Motor Vehicle files. Process and maintain detailed records of demands, warrants and markings. Upload Deputy Collector files.
• Support the weekly Vendor Check run: identify hand pulls and distribute per instructions.
• Maintaining Treasurer's Ledger on QuickBooks. Import monthly receipts, update adjustment items.
• Act as a backup on processing of FTP files if primary assignee is unavailable.
• Provide general assistance to the Finance Department, execute special projects independently, and be cross trained to be a vital part of a dynamic and demanding office.
• Perform related duties as designed.

MINIMUM REQUIREMENTS:

• Prior cash handling or banking experiences preferred. Must possess strong math skills.
• Strong interpersonal and communication skills, both written and verbal, required.
• Must be organized and able to maintain detailed records.
• Must have working knowledge of Microsoft Office Suite, especially Excel.
• Strong customer service skills to serve a diverse public in a professional manner.
• Ability to perform duties accurately with minimum supervision.

PHYSICAL DEMANDS: Ability to access, input, and retrieve information from a computer. Answer telephones and maintain multiple files. May require lifting of up to 10lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: Standard office environment. Fluorescent lighting, and window unit air conditioning. Moderate noise level, which can elevate with phone calls and walk in members of the public.

DOCUMENTS REQUIRED:

• Resume
• Cover Letter

ABOUT THE CITY OF CAMBRIDGE:

The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City's diversity and strive to create a workplace that is reflective of the community we serve - one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.

EQUAL OPPORTUNITY / AFFIRMATIVE ACTION:

The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ+ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at [email protected].