Senior, Analytics Solutions - Acknowledge Digital LLC : Job Details

Our StoryAKDM is a leader in delivering digital growth strategies guided by data, analytics, and business intelligence. We work with a range of clients - spanning niche players to industry leaders across e-commerce, financial services, travel, entertainment, and consumer packaged goods.Inclusivity for our teams is a priority. From DEI training to volunteering, we are on a journey to connect our business goals with values by promoting a culture of equity and access. We are actively seeking candidates that bring diverse perspectives to our team and work with us to build better, more inclusive approaches to work and collaboration.About the RoleAs a Senior in the Analytics Solutions role, designing and implementing measurement solutions doesn't intimidate you. Key areas of experience (but not limited to) include interpreting business metrics into a tagging design, configuring, and debugging a tagging container, or helping non-technical clients understand their data capture environment. You thrive in this role when you can grow existing skills while learning new skills, collaborate with teams across disciplines, and help establish a data-driven culture of measurement. Your passion for connecting client needs with a technical solution that directly impacts ROI provides the basis for many crucial downstream processes; complex analysis, data products, and digital marketing performance measurement.The salary range for the Senior, Solutions Analytics position is between $75,000 and $85,000. The actual annual salary is dependent upon many factors, such as the individual's experience, knowledge, skills, and qualifications. AKDM does not offer relocation assistance or sponsorship. This is a hybrid role and we're looking for someone to come into our Dumbo office 1 - 2 times a week.Responsibilities

• Collaborate with multiple business teams to assess their objectives and develop tracking and tagging strategies that enable individuals and teams to measure their success effectively.
• Consult with clients and their agencies on projects involving web analytics platform selection, implementation, and remediation.
• Install, configure, and troubleshoot tracking solutions across various channels, including web, mobile apps, and offline sources, using tools like Google Analytics, Google Tag Manager, Adobe Analytics, Dynamic Tag Manager, and others.
• Work closely with client engineering teams to audit tracking implementations, resolve tracking issues, and define quality assurance tests to ensure accurate data capture and alignment with business requirements.
• Lead a team in site tag implementation, custom rules development, and analysis using data layer elements on top-tier Tag Management Solutions such as Google Tag Manager, Adobe Launch, or Tealium.
• Oversee the development of implementation documentation for client developers, detailing page code requirements and data layer specifics to support business analysis needs.
• Provide oversight on quality assurance tests for tracking implementations, ensuring they meet expected standards.
• Offer expert consulting services to clients, addressing web analytics platform strategies and technical challenges.
• Collaborate with internal and external teams to ensure that key stakeholders are informed of best practices for metrics, exposing them to client management and decision makers.
• Conduct training sessions and knowledge-sharing workshops on web analytics for clients and the project team.
• Deploy and test analytics tools in iOS and Android mobile apps, especially through the Firebase SDK.
• Report directly to the Manager of Analytics Solutions.
• Collaborate closely with AKDM's digital marketing teams to improve tracking capabilities, leveraging your expertise in tracking methodologies and best practices.
• Maintain a repository of high-quality technical deliverables, methodologies, and business development documents.
• Evaluate and recommend the technical feasibility of new tools for potential implementation.

Competencies

• Bachelor's degree or equivalent.
• 4+ years of on-the-job analytics implementation experience for tools such as Google Analytics or Adobe Analytics with an understanding of the digital marketing or ad tech space.
• 2+ years experience with web development.
• Experience with HTML, JavaScript, and web protocols.
• Experience with tag auditing tools such as Fiddler, Charles, dataLayer Inspector+, and Analytics Debugger
• 4+ years experience with at least one tag management solution such as Google Tag Manager, Adobe Launch, Tealium iQ, or Ensighten
• Experience with Google Analytics, Adobe Analytics, Facebook Events, Google Floodlights, and other popular analytics and marketing tracking platforms, including how to setup a new implementation, how they are similar, and how they are radically different.
• Proven critical thinking, analytical problem-solving skills, and attention to detail.
• Excellent verbal and written communication skills to bridge the gap between technology and business management.
• Passionate about web technologies (data layers, HTTP protocol, DevTools, etc.) and big data.
• Ready to be part of a tight-knit, growing team; ambitious, can work independently as well as collaboratively and possess interpersonal skills.

Bonus Skills

• Experience with front-end development, including customizing templates, for popular content management platforms such as WordPress, Shopify, Magento, Drupal, and more.
• Experience with one or more data visualization tools, including Tableau, PowerBI, or Data Studio.
• You love to figure out ways to automate work processes and have some familiarity with SQL.

What We Provide:

• 100% Health, Dental, and Vision Coverage: We pay the monthly premium for all employees and cover 70% for spouses, partner, and dependents
• 3% Non-Elective 401k Match: We contribute to your retirement even if you choose not to
• Unlimited Vacation. On average, AKDM employees take 20+ days of vacation and we encourage each other to take time off as needed
• Unlimited Sick Days: We want our team to stay healthy and stay home when they need to
• Holidays: We observe all major holidays and encourage our employees to celebrate their cultural and ethnic traditions without having to take PTO
• Paid Parental Leave: We provide 12 weeks paid leave for primary and secondary caregivers plus flexibility in case more time is needed
• Mentorship Program: Mentees receive one-on-one support from the leadership team to receive practical advice and guidance in developing future career goals
• Flexible work from home policy

What We Value:At AKDM we believe diversity is essential to crafting digital strategies. We're proud to be an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, gender, ethnicity, citizenship, national origin of employees, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status.