The Senior Director, Client Solutions leads business development efforts in Korn Ferry's North America RPO division. S/he is responsible for the planning, development and execution of proactive, targeted and strategic multi-channeled RPO business development activities in order to achieve short and long - term revenue and profitability goals. This role reports to the Senior Client Partner, North America RPO. Key Accountabilities
- Develop and maintain a business development pipeline of new and potential clients. This includes assessing the validity of identified opportunities.
- Lead, and assist where directed, sales-related activities to include virtual and in-person client presentations, proposal development and follow-up. (Periodic travel maybe required.)
- Work across Korn Ferry's lines of businesses (Executive Search, Professional Search, Advisory) to develop an integrated go-to-market strategy to enhance the client base within the RPO solutions business unit.
- Be a go-to team member for business development within the North America RPO Solutions team.
- Responsible for production of external and internal collateral materials, pitch-decks, and targeted solution narratives germane to the RPO market.
- Develop an understanding of the marketplace and competitor offerings.
- Work with the RPO Solutions leadership team, Sales and Sales Operations, and other Korn Ferry Markets leaders, to develop client proposals that effectively communicate relevant RPO capabilities and value propositions.
- Understand RPO Solution offerings and be able to effectively communicate them to potential internal and external customers.
- Develop, maintain and track self-generated quarterly business development pursuit targets illustrating actions, success and opportunities.
Skills and Experience
- Bachelor's Degree required.
- 8+ years of overall business experience.
- 3+ years of proven solution selling business development experience ideally in the RPO arena.
- Detail-oriented, self-motivated and self-directed.
- Able to manage time, prioritize with follow up and meet deadlines in a fast-paced environment.
- Organizational skills with ability to multi-task.
- Strong verbal and written communication skills.
- Superior Client Service Excellence required - highly responsive with strong client-orientation Proficient in MS Office, including Word, Excel, PowerPoint and Outlook.
Preferred Skills
- Forward thinking, innovative and creative
- Strong financial and business acumen
- Ability to work in an ambiguous environment with learning agility
- Able to build relationships with key stakeholders at all levels of the organization, early career to senior leadership
- Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
- Organizationally savvy
- Excellent interpersonal, written and verbal communication skills - highly collaborative
- Critical-thinker, problem-solver who focuses on continuous improvement
- Ability to stay calm under pressure, flexible & adaptable