Senior Director, IFM Solutions Development - ESFM : Job Details

Pay Grade: 18

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFMs clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Senior Director - IFM Solutions DevelopmentWe are seeking an innovative and results-oriented Senior Director of IFM Solution Development to lead the creation of operational and cost-effective facilities management solutions tailored to meet the objectives of our clients. This role encompasses a range of responsibilities, from renewing and expanding existing business to developing multiple large-scale, multi-service proposals simultaneously. The ideal candidate is a dynamic, client-facing leader who will spearhead the solutioning process by collaborating with sales, subject matter experts, operational leaders, and executive leadership to deliver compelling proposals that drive ESFMs ambitious growth strategy.

Key Responsibilities:

• Strategic Leadership: Craft and execute strategies to enhance the creation and approach for winning proposals. Facilitate and lead strategy sessions on assigned proposals, focusing on developing win themes and other strategic initiatives.
• Bid Evaluation: Collaborate with senior management, sales, legal, and corporate support teams to assess key bid opportunities and streamline the preparation and submission of successful proposals.
• Solutions Process Management: Oversee the entire solutions process, ensuring project ownership throughout the development of the solution. Work closely with pricing/costing teams and content developers to deliver high-quality proposals that are well-scoped, identifying risks and ensuring alignment with client requirements.
• Proactive Engagement: Lead working sessions, client meetings, and internal communications to foster collaboration and drive proposal success.
• Relationship Building: Cultivate strong relationships and partnerships with sales team, operations, SMEs, and client interactions, collaboratively developing strategies for RFx responses and managing necessary resources, including site visits and presentations.
• Cost Development and Financial Analysis: Collaborate and develop a compelling and competitive commercial model. Design expanded financial analyses to bolster pricing and commercial structures. Build comprehensive cost estimates for labor, materials, and subcontracts, utilizing internal pricing models and workloading tools. Develop solutions by leveraging data providing a foundation for a solid and defendable solution.
• Industry Benchmark Development: Contribute to the use of industry benchmarks to enhance the competitiveness of the company's proposals.
• On-Site Data Collection: Conduct on-site data collection at client facilities as needed for solution design and detailed development tasks. Perform other related duties as assigned. Perform detailed analysis to identify cost savings and other benefits for clients, support financial benchmarking, and lead the due diligence process to align client baselines with current and proposed scopes.

Qualifications:* Bachelor's degree or equivalent experience, preferably in related fields* 10+ years of solution development and process * Understanding and expertise in Facility Management structures and operations. * Microsoft Excel, PowerPoint, Word expertise is required

The ideal candidate possesses strong project management and prioritization skills, excellent attention to detail, and strategic approach and judgment in decision-making. They will serve as a dynamic utility player that proactively fills gaps in the process and addresses issues before they become problems. Client-facing presentation and conversational skills are a must.

Remote - Anticipated Travel is at least 50%

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1372171

ESFM

Lacey Woodard