Senior Employee Communications Manager, Product Innovation & Customer Impact - Intuitive Surgical : Job Details

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Our People Experience team is passionate about creating a workplace where employees are informed, engaged, and inspired to have a positive impact on each other, our company, and the world.

We're seeking a creative and proactive communications expert who can craft and implement strategic, high-impact internal communications programs that resonate across our global engineering teams. The ideal candidate is also an exceptional storyteller with the ability to elevate visibility into key commercial and customer narratives. You will serve as both a strategist and a hands-on executor, working closely with senior executives to influence, advise, and lead them in developing communications strategies that engage and inspire employees globally.

In this role, you'll take ownership of your strategies, managing all stages of execution-whether it's writing a compelling message, delivering a presentation, or coordinating an impactful event. You are a master at connecting the dots, balancing high-level strategy with flawless tactical execution. Your passion for storytelling, combined with your energy and drive, will help advance our mission in a complex, fast-paced technology environment.

Key Responsibilities

* Strategic communications planning: Design and implement internal communications strategies that support our engineering, commercial (sales), and product support teams globally, ensuring alignment with our broader organizational goals.

* Executive collaboration: Serve as a strategic advisor to senior leaders, gaining their trust and buy-in to develop and execute communications plans that drive engagement across diverse employee groups.

* Project management: Lead cross-functional teams and manage all aspects of communications projects, from detailed planning to execution and measurement, ensuring timely delivery and impactful outcomes.

* Content creation and storytelling: Craft compelling written, visual, and multimedia content, from executive messaging to program narratives, organizational announcements, employee features, and customer stories, ensuring alignment with corporate goals.

* Event planning and execution: Lead internal events, meetings, and presentations with meticulous planning and execution, managing agendas, coordinating logistics, and delivering effective communications.

* Cross-functional collaboration: Partner closely with teams across marketing, public affairs, employer branding, and more to ensure cohesive communication strategies that support shared business objectives.

* Measurement and impact: Continuously measure the effectiveness of communications strategies, using data-driven insights to refine approaches and demonstrate impact on business goals.

Qualifications

Requirements

* A minimum of 12 years in employee communications, executive communications, corporate communications, or related fields, with experience managing teams and/or agencies/contractors.

* Proven track record of developing and executing global communication strategies.

* Extensive experience working with executives to craft messaging, coach on delivery, and influence key decisions.

* Excellent project management ability to ensure strategies are executed with precision, from initiation to content creation to measurement; lead and collaborate on cross-functional projects, often with international stakeholders across time zones.

* Expert level written, verbal, presentation, and storytelling skills; keen attention to detail.

* Skilled at simplifying complex topics, navigating ambiguity, and finding creative solutions using your organizational influence.

* Bachelor's degree in communications, English, marketing, or related fields, or equivalent experience.

* *This position requires on-site work in our Sunnyvale, CA offices a few days a week, and as needed.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.