Senior Manager, Business Development - ZocDoc : Job Details

Our Mission

Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We're 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Senior Manager of Business Development you'll be responsible for creating and managing strategic partnerships critical to Zocdoc's growth. This role will initiate and negotiate new partnerships, as well as grow and develop ongoing partner relationships, with an initial focus on our interoperability partners (i.e. EHRs). The ideal candidate has a proven track record of successfully managing partnerships with large companies and demonstrates an ability to think strategically about complex business issues and recommend and execute strategic action plans. This role will be responsible for coordinating cross functional partnerships in collaboration with various teams across the organization like product, engineering, marketing, sales, finance, legal, and leadership. This role will be reporting to the Senior Director of Business Development.

You'll enjoy this role if you are…

• Personally motivated by owning a project from start to finish. You will manage the entire partner lifecycle from ideation to completion, including both individual partner performance and scaling Zocdoc's integration partner program.
• Experienced at building a network, both internal and external to your organization.
• Passionate about finding creative, scalable, and mutually beneficial partner opportunities.
• A master negotiator. You enjoy finding financially and commercially beneficial terms for new partner agreements.
• Excited about shaping Zocdoc's strategic direction by identifying innovative opportunities and aligning partnerships with long-term business goals.

Your day to day is…

• Full ownership of a partner pipeline: Identify, structure, negotiate, amend, close and manage strategic deals.
• Collaborating with product, engineering, marketing, legal, finance and Zocdoc leadership to deliver scalable and beneficial partnerships.
• Serving as the ‘go to‘ person for the partners' needs, defining and executing on the long-term partner relationship, as well as knowing which partnerships to deprioritize.
• Communicating the value propositions and key areas of alignment between key technology providers in Healthcare (e.g. EHRs, channel partners, etc.) and Zocdoc.
• Collaborating with cross-functional teams to ensure timely and successful delivery of partner-related commitments.
• Understanding the technology behind the Zocdoc platform, and the technical solutions needed for key partnerships.
• Keeping abreast of developments and trends (technological, commercial and regulatory) in Healthcare.
• Aligning closely with other Zocdoc departments in order to best identify and pursue new partnership opportunities.
• Representing Zocdoc at industry events and in response to partner opportunities.

You'll be successful in this role if you have…

• 7+ years of business development and/or strategic partnerships' experience. Healthcare experience a plus but not essential.
• A proven ability to build and maintain relationships with leadership/C-Suite executives, both internally and externally.
• Sales experience (preferred), with strong negotiation and problem-solving skills required.
• Superb communication skills. You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success.
• The ability to work independently and as an individual contributor with minimal oversight.
• Experience in people management is a plus but not essential.

Benefits:

• Flexible, hybrid work environment.
• Unlimited PTO.
• 100% paid employee health benefit options.
• Employer funded 401(k) match.
• Corporate wellness programs with Headspace and Peloton.
• Sabbatical leave (for employees with 5+ years of service).
• Competitive parental leave.
• Cell phone reimbursement.
• Great Place to Work Certified.
• In office perks including:
• Catered lunch everyday along with snacks.
• Commuter Benefits.
• Convenient Soho location.

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $170,000 — $240,000 USD.

About usZocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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