Senior Manager, Deployment Services PMO - Motivair Corporation : Job Details

Position Summary

This position leads the Deployment Services PMO function made up of Project Managers and associated resources. Serves as a Project Manager executing Deployment Services on large/complex orders for key strategic customers. The position is also an extension of the cross-functional Enterprise PMO at Motivair.

Duties and Responsibilities

· Develops and implements a standardized set of Deployment Project Management (DPM) processes and procedures.

· Initiates, develops, and maintains effective working relationships with Services Delivery Partners (SDPs).

· Trains and mentors other Project Managers as the team continues to grow.

· Establishes and maintains a real-time Deployment PMO Dashboard which includes an order-by-order P&L reporting capability.

· Creates project cost models to ensure the most effective Professional Services pricing can be provided to the sales teams.

· Manages technical and other related activities in support of system Installation and Deployment and serves as key project resource to ensure solutions sold to customers meet requirements as designed and intended.

· Oversees the planning, coordination, and execution of projects with 3rd-party Service Delivery Partners from installation to commissioning.

· Develops and manages project schedules, ensuring deployment of services align with delivery schedules. Ensures 3rd-party quotes are in line with internal and customer expectations.

· Collaborates with internal engineers, and 3rd-parties to ensure project expectations and scope are met and design intent is maintained.

· Monitors onsite progress (remotely), identifies potential issues, and implements corrective measures as needed.

· Manages project budgets, tracking expenses, and negotiating contracts with suppliers and subcontractors to optimize costs.

· Communicates effectively with stakeholders, providing regular updates on project status, milestones, and addressing any concerns.

· Leads and motivates project teams, fostering a collaborative and efficient work environment.

· Resolves conflicts and challenges that may arise during the installation, startup and commissioning processes, implementing solutions to keep the project on track.

· Evaluates and selects subcontractors based on their qualifications and performance.

· Other duties as assigned.

Position Qualifications

· Education from a two-year college/technical school preferred; or equivalent combination of education and leadership experience to successfully execute the role.

· 5+ years of related proven experience as a Project Manager required, demonstrating successful completion of diverse projects.

· Experience working in Data Center environments required.

· Successful track record of delivering Systems and Deployment Services within Motivair's key strategic customer environments such as High Performance Computing (HPC), Artificial Intelligence, Networking and HPC Storage.

Knowledge, Skills, and Abilities

· Ability to multitask a must.

· Demonstrated knowledge and experience surrounding the Installation and Deployment of Data Center Thermal Management Systems.

· Excellent communication and interpersonal skills, fostering positive relationships with team members, clients, and stakeholders.

· Advanced reporting and presentation skills particularly for customer and partner executives.

· Problem-solving and decision-making abilities to address challenges in a dynamic environment.

· Ability to validate technical requirements against desired business outcomes for Customers.

· Experience in translating project scope of work (SOW) into a work breakdown structure (WBS).

· Ability to collaborate with resources, internal and external, to execute a project's objectives.

· Excellent verbal and written communication skills.

· Excellent interpersonal, negotiation, persuasion, and customer service skills.

· Excellent organizational skills and attention to detail.

· Ability to prioritize tasks and to delegate them when appropriate.

· Ability to function well in a high-paced and at times stressful environment.

· Proficient with Project Management software and tools.

· Ability to serve as a lead technical resource on Service Case Escalations on occasion.