Job Location : Bedford,OH, USA
HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
The Senior Manager of Market Operations is an important part of the operations leadership team and is responsible for providing analytical support and overseeing market operations. The Senior Manager of Market Operations will help translate strategic vision into operations and build the operational infrastructure to support the market's growth and efficiency over time. This position will be responsible for managing multi-million-dollar P&L (~$5-10M of revenue) with a large staff of team members.
Essential Duties and Responsibilities
Own and drive reporting on operational performance metrics for the market including regular review of relevant KPIs, qualitative and quantitative analysis, and presentation of results
Lead large set of team members based on size of market across a very dynamic market
Collaborate with the local and shared services colleagues and leadership to plan and execute initiatives to continuously improve the clinical delivery model as well as provider calendar and schedule management
Preparation for Executive visits
Coordination with relevant vendors necessary for office operations
Administration of PTO and payroll systems, and on-call schedule
Required Knowledge, Skills and Experience
Preferred Knowledge, Skills and Experience
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.