Senior Manager, Operational Resilience - CFA Institute : Job Details

As the global association of investment professionals, CFA Institute sets the standard for professional excellence and credentials. We champion ethical behavior in investment markets and serve as the leading source of learning and research for the investment industry. We believe in fostering an environment where investors' interests come first, markets function at their best, and economies grow. Spanning nearly 200,000 charterholders worldwide across 160 markets, CFA Institute has 10 offices and 160 local societies. Find us at CFA Institute or follow us on LinkedIn and X at @CFAInstitute.At CFA Institute, we care about our employees' mental, physical, social, and financial well-being. That's why we are committed to providing a comprehensive, competitive benefits package that offers flexibility to make choices that meet their needs:* Health & Well-being benefits that are amongst the best in the industry with full comprehensive Medical, Dental, and Vision for employees and their family members* Comprehensive Leave and Time Off plans* A focus on Financial Well-being means that we stack our retirement benefits against the most competitive standards.* Flexible work arrangements* Wellness, Education, and Employee Assistance BenefitsJob Description Summary:The Program Manager, Operational Resilience develops and implements policies and procedures to ensure the operational resilience of our organization globally. This role works closely with senior leaders across the organization to develop proactive mitigation plans for identified risks and to build resilience into organizational operations to ensure continuity and effectiveness in the event of business disruption.The position will be located in the US* (*GA, FL, IL, MD, NC, PA, SC, TX, VA) or the UK, and eligible for flexible working. It reports to the Senior Director, Facilities, Real Estate & Sustainability.Job Description:The requirements for this role include:* Develop, publish, implement, and maintain a cohesive Operational Resilience Program to ensure the stability of the organization's operations, programs, and initiatives. Establish monitoring mechanisms to track the implementation and effectiveness of Operational Resilience Program.* Develop and maintain crisis management protocols and procedures. Support response efforts during crises or emergencies, ensuring timely and effective action to minimize disruption and harm.* Ensure compliance with policy and procedures to ensure consistent application across the organization by cultivating long-term, collaborative, strategic relationships across the business lines of defense and supporting the realization of operational efficiencies.* Collaborate with cross-functional teams to integrate resilience considerations into program planning and implementation.* Foster a culture of resilience within the organization through awareness-raising activities and knowledge sharing. Provide training and support to staff and partners on operational resilience best practices.* In conjunction with senior leaders in the Risk function, support comprehensive assessments of operational risks facing our programs globally to ensure the effectiveness and feasibility of mitigation measures.* Collaborate with external partners to leverage resources and expertise in building operational resilience.The skills & experience required for this role include:* Proven progressive experience in related roles at global organizations, including risk or crisis management* Proven experience in program management, risk assessment, and crisis management* Strong understanding of operational resilience principles and practices globally* Demonstrated experience leveraging project management and change management skills to develop and execute complex projects in a global environment* Excellent analytical and problem-solving skills, with the ability to anticipate and mitigate risks effectively* Exceptional communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders at the most senior levels of the organization* ABCP certification preferred, with a willingness to obtain within the first year of employment* Demonstrated ability to work effectively in a fast-paced, multicultural environment, with a strong commitment to teamwork and collaboration* Fluency in English; proficiency in additional languages is a plus* Willingness to travel domestically and internationally, as needed; no more than 10%This job description is a summary of job requirements and duties and is not intended to be an exhaustive list of all areas of responsibility.If you feel this opportunity could be the next step in your career, we encourage you to click Apply and complete our three-minute application.To stay up to date on current news and events, follow CFA Institute's LinkedIn page.We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to [email protected] noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.Our application is not compatible with Internet Explorer (IE). We recommend using Chrome.