Senior Manager Product Owner - Discover Home Loans - Discover Financial Services : Job Details

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

The Product Professional leads the development of the Product Vision at the Family level that drives business value and an improved customer experience while ensuring alignment and managing dependencies across teams within a Product Family and with cross-functional partners. The Senior Manager is a servant leader and the manager of team members. Has depth of knowledge so that they can see patterns without having to dissect it step by step. Often recognized outside their company for their contributions to their profession.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Discover Home Loans (DHL) enabling capabilities team is looking for a seasoned Senior Manager to manage the end-to-end relationship including software delivery and maintenance for the Loan Origination System (Net Oxygen) application. This position is responsible for the oversight of vendor managed application process, software technology delivery including Test Modernization setup.

• Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features, and roadmap to support business unit goals.
• Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership.
• At the family level: Responsible for definition, guidance, and execution of product related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness.
• Validate user story acceptance criteria. Ensures appropriate testing frameworks for product features.
• Identify sources, monitor, analyze, test, and interpret key product performance metrics including financials, network volumes, and internal/external customer feedback trends.
• Provides mentoring, fills in the business and/or technical knowledge gaps, etc. Collaborates with cross-functional teams to develop and execute go-to-market strategies.
• Develops and coaches teams to identify, manage, and escalate risk effectively.
• Manages team of direct reports, responsible for people development and performance management.

The Basics

• Bachelor's Degree in Information Technology, Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics or related.
• 8+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related.
• In lieu of a degree, 10+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related.

Bonus Points If You Have

• 5+ years people management experience.
• Agile Certification – Scrum Master or Scrum Product Owner.

• Manage the overall technology delivery for all the Discover Home Loans applications.
• Streamline release management process by managing risks and resolving challenges by maintaining quality.
• Manage release activities as per plan, adhering to milestones and meeting SLAs related to Development, UAT, Performance testing, Go-Live approvals and post-production validations.

The application window for this position is anticipated to close on Aug-28-2024. We encourage you to apply as soon as possible.

The base pay for this position generally ranges between $143,500.00 to $201,100.00. Additional incentives may be provided as part of a market competitive total compensation package.

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

What are you waiting for? Apply today!

Discover is committed to a diverse and inclusive workplace.