Senior Manager Warehouse Operations - Bunn : Job Details

JOB SUMMARY

We are seeking an experienced Senior Warehouse Operations Manager to lead our global shipping operation based in Springfield, Illinois. Looking for a strategic leader with a strong background in warehouse operations who will be responsible for overseeing an effective and efficient global shipping department which meets all safety, quality and performance expectations.

DUTIES AND RESPONSIBILITIES

• Oversee direct performance of all shipping teams to ensure on-time delivery of products to customers.
• Lead a multi-level department, consisting of both hourly and salary individuals, by assessing employee performance, facilitating conflict resolution, and assisting supervisors to address repeat issues with corrective actions.
• Coach and mentor direct management reports fostering a positive environment to ensure the team's success and growth.
• Establish and implement department policies, goals, objectives and procedures in conjunction with senior leadership and team members.
• Work with both internal and external customer needs and requirements.
• Provide training, support, direction, and guidance to department personnel to continually develop their work habits, job skills, and safety practices.
• Recommend and administer personnel actions in accordance with company policies and procedures with Human Resource guidance.
• Ensure the accurate tracking and management of inventory levels.
• Demonstrate and support compliance with all safety and cleanliness requirements.
• Promote company policy and the BUNN Quality Improvement Process within all department work groups.
• Provide strategic direction in conjunction with the Process Manager in the identification and implementation of key operational improvements.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor's degree preferred, business or supply chain a plus
• 3-5 years minimum supervisory experience in warehouse or distribution environment; preferred 5 years or greater
• Proven track record that demonstrates the ability to supervise diverse work groups in a team environment using effective listening, coaching, training, investigative and problem-solving skills.
• Competent in conflict resolution while creating a healthy work environment
• Ability to exercise initiative, sound judgment and effective time management in a fast-paced environment with limited supervision
• Proficient in MS Office skills (Excel, Word, PowerPoint)
• Excellent verbal and written communication skills
• SAP inventory management experience a plus
• Lean problem-solving training and experience
• Ability to relocate before starting work required (Springfield, Illinois); Days Monday-Friday