Senior Network Infrastructure Engineer - Personal Computers : Job Details

Are you an inquisitive problem-solver who thrives on exploring complex challenges? Do you enjoy tackling complex challenges, critical thinking, and contributing directly to the success of the team? At PCI, we're looking for a Senior Network Infrastructure Engineer who's eager to work on cutting-edge network and systems infrastructure in a fast-growing MSP setting. If you're passionate about designing and managing resilient networks, collaborating with cross-functional teams, and leveraging your skills to deliver impactful results, we want you to join our team! About PCI: PCI is Western New York's Leading Information Technology Service Provider. For over 40 years, PCI has focused on our Core Client relationships, controlled growth and IT Infrastructure Support Services. Our clients can leverage IT and industry expertise within cloud computing, IT-as-a-Service, IT security, and service desk. At PCI, our mission is to provide certainty in an uncertain world - enabling our employees and clients alike to sleep better at night. PCI's commitment to you: Within a team of Engineers, you will focus on maintaining the technological integrity and functionality of PCI's core network infrastructure components used in the support of connectivity for our employees and our clients. This position helps the business achieve optimum use of their computer networks by performing needs analyses, procurement support, installation, monitoring, configuration, training, and problem resolution for the core network infrastructure components. You might be a great fit if you have:

• Hands-on experience with monitoring, network diagnostic and network analytics tools.
• Hands-on experience with Next Generation Firewall technology.
• A comprehensive knowledge of switching, routing, load balancing, IT schema's, circuits, and VPN.
• The ability to communicate effectively with customers and coworkers.

The Senior Network Infrastructure Engineer will:

• Design, deploy, and manage network infrastructure, including switches, routers, firewalls, wireless systems, and internet connections.
• Implement and maintain network security features for optimal performance and cost-efficiency.
• Monitor and optimize network performance to minimize downtime.
• Troubleshoot and resolve complex network issues using tools like Auvik and Wireshark.
• Conduct root cause analysis and recommend solutions to enhance reliability and functionality.
• Provide Tier 2/3 support for advanced network and security incidents.
• Customize and administer network management systems and related tools.
• Collaborate on hardware and software installations and upgrades.
• Evaluate and recommend new technologies to improve business operations.
• Partner with cross-functional teams to design and implement IT solutions.

Minimum Qualifications

• An undergraduate degree in Computer Science, Information Technology or a related discipline preferred. Equivalent work experience considered.
• 5+ years of related experience
• One or more of the following certifications: PCCET, PCSA, PCNSE, CCNA, CCNP, Azure Security Engineer Associate

FLSA Category -Exempt, full-time Supervisory Responsibility - No Location - Buffalo, NY (Hybrid) Other Requirements - Night and weekend work may be necessary. Compensation: $80,000.00 - $110,000.00 annual salary