Senior Operations Manager - Liberty Hardware : Job Details

Job Scope:

Are you a collaborative leader who has Director-level thinking, and thrives in a dynamic, global environment? Liberty Hardware Manufacturing seeks a Senior Manager of Operations to drive strategic leadership and growth, operational excellence, and efficiency for our multi-shift distribution center in Winston-Salem, NC. This role offers growth potential, and we're seeking candidates who are motivated to build a long-term career with the potential to advance within the organization.

Key Responsibilities:

• Provide strategic oversight for all operations of the distribution center, including safety, inventory control, receiving, picking, packing, and shipping.
• Drive operational excellence by setting high standards, goals, and KPIs across functions, ensuring consistent alignment with company objectives and regulatory compliance.
• Lead, mentor, and develop the operations management team and staff, promoting a culture of continuous improvement and employee engagement.
• Hold accountability for P&L performance within your area, actively analyzing financial and operational metrics to guide decisions and maximize profitability.
• Establish and execute operational strategies that align with Liberty Hardware's goals for efficiency, growth, and customer satisfaction, utilizing data-driven analytics to monitor and improve performance.
• Collaborate cross-functionally with departments including customer sales, marketing, accounting, and product development to integrate distribution logistics with business processes.
• Analyze expenditures and financial data to shape budgets and policies aimed at growing profitability, improving service, and supporting new initiatives.
• Develop and present actionable insights and strategies to senior leadership based on reports and metrics that drive operational enhancements and support overall business performance.
• Ensure all operations comply with industry standards and government regulations, including OSHA and DOT guidelines, prioritizing safety and adherence to protocols.
• Identify development needs within your team and create tailored coaching and mentoring opportunities to address skill gaps and strengthen leadership capabilities.

Qualifications:

• Education: Bachelor's degree in a relevant field (Master's degree preferred) and Six Sigma green belt+ preferred.
• Experience: 7+ years in logistics or distribution management, with at least 5 years in a senior leadership role, preferably managing multi-functional teams within an automated environment.
• Skills: Advanced expertise in operational efficiencies, analytics, people development, budgeting, Lean principles, and process improvement.
• Technical Knowledge: Proficiency with MS Office and experience in Warehouse Management Systems (Blue Yonder preferred).
• Leadership Qualities: Strong strategic and interpersonal skills with a continuous improvement mindset and ability to influence senior stakeholders effectively.
• Analytical Strength: Competency in cost analysis and data-driven decision-making to enhance performance and manage expenses, especially in high-growth, fast-paced environments.
• Travel: 5-10% as required.
• This position is onsite in our Winston-Salem, NC facility.

We offer an environment that values innovation, collaboration, and excellence, with opportunities for growth and advancement for the right candidate.

Liberty Hardware (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company: Liberty Hardware

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Liberty Hardware(the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish