Senior Process Associate/Representative! (Local Only) - GENPACT : Job Details

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Title: Senior Process Associate/Representative!

Location: Richardson, TX (onsite)

Duration: Fulltime/Permanent (Day shift)

The primary responsibility of an SDR is to research leads, qualify leads and book meetings and hand over to the Account Manager/sales team for further engagement and conversion to build sales pipeline. The job involves proactive research, outreach, and communication to identify potential customers and initiate the sales process.

Responsibilities

Conduct outbound prospecting activities to qualify new leads, book meetings and expand the sales pipeline.

• Use various channels such as cold calling, email campaigns, social media, and networking to reach out to potential customers.

• Conduct initial discovery calls or with leads/prospects to assess their suitability and interest in the company's products or services and book meeting for Account Managers.

• Meet and exceed weekly and monthly meeting booking targets set by Team Lead and perform other peripheral admin activities as required.

• Collaborate with the sales team to transfer qualified leads and provide them with relevant information and context for follow-up.

• Maintain accurate and up-to-date records of lead interactions and customer information in the CRM system.

• Participate in regular sales meetings, training sessions, and professional development activities to enhance skills and knowledge.

Qualifications we seek in you!

Minimum Qualifications

•Bachelor's degree in sales, marketing or another related area of study.

•Strong interest in meeting with clients daily and taking virtual meetings to help them grow their businesses.

•Ability to perform well in a highly dynamic, rapidly changing environment.

•Expert knowledge of Ads manager on any social media platform.

•This job will require working in a normal shift, Monday to Friday.

Preferred Qualifications/ Skills

•Experience working in a sales or account management role with mid/large-size businesses.

•Proven track record of reaching and exceeding sales goals.

•Own a sales and customer care mindset to assure the best client experience.

•Strong knowledge of Ad Sales and the digital advertising ecosystem.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.