Senior Salesforce Administrator - Blue Signal Search : Job Details

Senior Salesforce Administrator

Our client, a telecommunications powerhouse, has been a game-changer since its inception in the early 2000s. They are seeking a Senior Salesforce Administrator to manage and optimize their Salesforce environment for both Residential and Enterprise solutions. The successful candidate will play a vital role in ensuring Salesforce runs smoothly and supports business needs, building reports and dashboards, and providing data insights.

Focus:

• Serve as the subject matter expert on Salesforce, maintaining the integrity of data and workflows across Sales and Service Clouds.
• Build, maintain, and enhance reports and dashboards to provide actionable insights for business teams.
• Work with stakeholders to gather requirements, design solutions, and implement improvements in Salesforce to align with business needs.
• Perform Salesforce administrative tasks, including user management, role hierarchy, profiles, permissions, and data security.
• Oversee Salesforce system configuration, including custom objects, fields, workflows, and automation using Process Builder or Flow.
• Manage and prioritize Salesforce-related requests, troubleshooting issues, and implementing enhancements as needed.
• Create and deliver Salesforce training to end-users and support adoption across departments.
• Utilize Excel for data analysis, including advanced functions like VLOOKUPs, to support reporting and data migration activities.

Skill Set:

• Bachelor's degree preferred; equivalent professional experience considered.
• Minimum of 3 years as a Salesforce Administrator, ideally with experience supporting Sales and Service Cloud solutions.
• Salesforce certifications required (at least one):
• Salesforce Administrator
• Salesforce Sales Cloud Consultant
• Salesforce Platform App Builder
• Strong knowledge of Salesforce Sales and Service Cloud, including experience in building automations and optimizing workflows.
• Proficiency in building reports and dashboards in Salesforce and advanced data management skills in Excel (e.g., VLOOKUPs, pivot tables).
• Excellent problem-solving skills and attention to detail with a proactive approach to system improvements.
• Strong communication skills, with the ability to work collaboratively across departments and with diverse stakeholders.
• Self-starter with the ability to manage multiple tasks and projects simultaneously.

This Role Offers:

• Comprehensive health coverage including Medical, Dental, Vision, and Prescription Plans.
• Flexible Spending Accounts.
• Short- and Long-Term Disability.
• Supplemental Life and AD&D.
• 401(k) Retirement Savings.
• Employee Assistance Program.
• Generous Time Off and Holidays.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/46Gs4yS