Service Advisor - Nick Mayer Ford West : Job Details

Pre-employment background check, driver's record and drug screen required.

As a leader in our industry, Nick Mayer Ford West is currently hiring a Service Advisor for our Avon Lake location. Exciting careers and opportunities are made possible because how far you go is up to you! It's a fast-paced, people-oriented business that offers incredible earning potential and performance-based promotions. Start your career with Nick Mayer Ford West today!

Service Advisor responsibilities:

• Professionally greet Clients
• Produce estimates for repairs to vehicle
• Follow up with Clients both during and after repair. Explaining all completed work and associated charges
• Practice consultative selling process to assist Clients with options
• Interact daily with Clients, Management, Technicians, Service Staff, Sales Staff, Parts Associates and Office Personnel.
• Inbound and outbound phone and email communications

Professional Service Advisor requirements:

• Previous Service Advisor experience
• CDK automotive software experience preferred but not required
• Superior customer service skills
• Excellent communication skills
• Positive time management skills
• Valid driver's license
• Pre-employment background check and drug screen

Compensation & Benefits:

• Competitive compensation with performance component
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k

Pre-employment background check, driver's record and drug screen required.

EEO & DFWP