Service Advisor - 21st Century Equipment : Job Details

If you're interested in the world of agriculture and farming equipment repair, take the next big step in your career as a full-time Service Advisor with 21st Century Equipment LLC! You're a critical part of our service department, and you motivate your team to do their best work.

As the primary point of contact for customers looking for equipment repairs and maintenance, you earn $50,000 - $65,000/year. You also receive excellent benefits and perks like:

• A 401(k) with company match
• Profit-sharing
• Health, dental, vision, and life insurance
• An HSA and FSA
• Parental leave
• PTO (up to 24 days per year)
• 8 paid holidays
• Deere Employee Credit Union member
• Viaero or Verizon personal cell phone discounts
• TapCheck (same-day pay)

If you are passionate about the agricultural industry and possess a solid understanding of equipment service and maintenance, we want you!

ALL ABOUT THIS SERVICE ADVISOR POSITION

YOUR ROLE:

You're a critical part of our day-to-day operations as you supervise our service department and devise strategies for maximizing customer satisfaction while minimizing expenses. Attentively, you process work orders, manage technician performance, monitor MST usage, and help with overseeing equipment repairs. You facilitate open communication in the service department and ensure that all work meets our high standards. Your ultimate goals are to maximize returns on investments and implement excellent service that keeps clients returning in the future!

OUR REQUIREMENTS:

• 3+ years of experience with John Deere service department operations
• Working knowledge of standard job pricing, commission-based compensation, and basic service department financial principles
• Basic accounting skills
• Communication skills, attention to detail, and organizational abilities
• Team spirit and ability to motivate others
• Computer proficiency, working knowledge of Microsoft Office applications, and ability to lift 50 pounds

JOIN US!

Since 1996, 21st Century Equipment LLC has empowered farmers with cutting-edge agricultural equipment and innovative solutions. Our vision is to be the leading agricultural solutions provider, driven by our team's creativity and entrepreneurial spirit. We value integrity, accountability, and teamwork, believing in the long-term future of production agriculture. Employees enjoy comprehensive benefits, opportunities for growth, and a supportive work environment that embraces change and rewards achievement. With a sincere commitment to making farming easier and empowering success, employees can contribute to a meaningful mission while enjoying a positive and rewarding work environment.

Would you like to advance your equipment repair career with a skilled team? Just fill out our initial application to get started! Make your mark on the agriculture industry as our Service Advisor!