Service Advisor - McGrath Family of Dealerships : Job Details

McGrath Harley Davidson in Dubuque is seeking a Service Advisor to join our Service Department. For the last 70 years, our team has worked relentlessly to establish McGrath as the #1 trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now!Responsibilities:

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications:

• Organized and friendly personality
• Ability to manage multiple client vehicles
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check

Benefits:

• PTO Starting Day 1!
• Health, Dental, Vision Insurance.
• 401k + Company Match.
• Growth Opportunities - 97% Promotion Within!
• Collaborative and Fun Culture

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