Service Appointment Coordinator - Westbrook Honda : Job Details

We are looking for a Service Appointment Coordinator to help schedule service appointments daily. Located just off exit 65 on RTE 95 in Westbrook.

At Westbrook Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members. Experience preferred, but we will train anyone with a great attitude!

WE OFFER:

• Health & Dental
• 401K with Company Contribution
• Paid Vacation
• 5 Work Week
• World class facility
• Free Saturday lunches
• Closed on Sundays

Job Summary: The right candidate will have excellent communication skills, reliable, a positive attitude, comfortable speaking to customers on the phone and communicating via email and text by desktop computer. The day-to-day duties in this role include answering service department phones, booking service appointments and contacting customers by phone and email regarding their satisfaction.

Qualifications

• Excellent communication skills
• Comfortable with phone and computer
• Ability to multitask
• Positive attitude
• Punctual nature and reliability
• A professional appearance

Responsibilities

• Answer incoming service department calls
• Booking service appointments
• Contact customers by phone and email regarding their satisfaction
• Communicate with callers in a professional, friendly, and efficient manner
• Assist monitoring and managing our fleet of 25 loaner vehicles

Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.