Service Assistant - VINFAST : Job Details

CategoryServiceNumber of Openings1LocationRichmondFull-Time/Part-TimeFull-TimeExempt/Non-ExemptNon-ExemptDescriptionThe Service Assistant will coordinate all functions pertaining to the Service Center. This position will work with various teams to provide quality customer service along with various other operational duties.RESPONSIBILITIES & KEY ACTIVITIES:Increase general productivity for the service center by supporting technicians, parts operations, and front of house staffCoordinate the drop off and pickups of customer carsEnsure that all payments are collected in a timely fashionDeliver vehicles between production, service, and sales operationsClean and detail vehicles on a regular basisExpedite parts requirements as directed from the Parts AdvisorAdditional responsibilities as assigned to meet business needsPosition RequirementsMINIMUM REQUIREMENTS:Valid driver's license requiredTeam player who thrives in a collaborative work environmentExcellent communication skillsSkilled at multi-tasking and prioritization of tasksWillingness to learn about the EV Industry and stay abreast on current newsCar detailing experience is a plusVinFast Auto is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The starting pay for this role is $27/hr.Open Date7/24/2024Req NumberSER-24-00026About the OrganizationWelcome to the Future of Mobility.VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.We welcome you to join the charge.Starting at$27/hrSalary RangeEOE StatementVinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.This position is currently accepting applications.