Service Care Coordinator - Yakima Valley Farm Workers Clinic : Job Details

Join our team as a Service Care Coordinator at Lancaster Family Health in Salem, OR and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our members. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, WE are Yakima - WE are Family and YVFWC - And then we grew , for a glimpse into our dedication to our communities, health, and families. What We Offer

• $19.05-$23.34/hour DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

As a Service Care Coordinator, your tasks will include:

• This position involves hands-on work in our teaching kitchens with adults and families, including assisting with class scheduling and management. It will involve travel to Portland one day per week, most weeks
• Managing incoming calls, assessing client needs, scheduling appointments, and processing referrals for various services
• Assisting hands-on teaching in kitchen classes for adults and families.
• Reminding patients of upcoming class enrollment, managing patient text message platform for nutrition classes, processing patient surveys
• Ensuring patient information is complete and providing administrative support
• Encouraging client participation, presenting program information at meetings, and other tasks as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year of administrative support and customer service experience
• One year's health care or social services experience
• Applicable license or certification
• Valid Driver's License and proof of automobile liability insurance coverage

Skills:

• Bilingual (English/Spanish) welcomed (level 9 for bilingual differential pay)
• Skilled in planning, coordinating, and organizing work projects
• Proficient in delivering professional written and verbal presentations
• Capable of prioritizing tasks and managing multiple responsibilities
• Excellent at interacting with the public, patients, and staff professionally
• Knowledgeable in understanding and applying program requirements and relevant regulations
• Knowledge of the social and health agencies in the area and the services they provide
• Effective verbal, written, and listening communication skills
• Basic proficiency with computer programs, including Microsoft Office, Word, and Excel

Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at [email protected] to learn more about this opportunity!