Service Center Technician (Remote) Sunday - Wednesday, midnight - 10:30am - Mercy Health : Job Details

Service Center Technician Position is Remote (Work From Home) Night Shift: Sunday - Wednesday, midnight - 10:30 am - Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply. Fulfill customer requests, resolve customer technical problems and respond to customer questions in a quality and timely manner to ensure ongoing effectiveness of the desktop computing environment Typical activities include: Event Management Service Request Fulfillment Incident Management Problem Management Access Provisioning Continual Service Improvement Qualifications: Experience: minimum of one (1) year of experience in Level 1 end-user support role. Required Education: High School Diploma and technical vocational training or equivalent work experience Other: Understanding of IT Se...Technician, Technical, Remote, Service Desk, Technology, Healthcare, Management