Service Coordination Supervisor - 1479 - bHired : Job Details

A growing healthcare company in Brooklyn, NY, is seeking a full-time Service Coordination Supervisor to lead a team of Service Coordinators. This role involves ensuring the team effectively communicates with patients via email and phone, conducts quarterly in-person visits, and maintains accurate, compliant documentation. The supervisor will provide guidance, support, and oversight to ensure high-quality service and operational efficiency.

Responsibilities Include:

• Overseeing the activities and performance of the Service Coordination team.
• Ensuring timely and effective communication with patients via email, phone, and in-person visits.
• Managing and updating documentation to maintain compliance and accuracy.
• Providing training, support, and guidance to the team to address patient inquiries and challenges.
• Monitoring team performance and implementing strategies for improvement.

Ideal Qualifications:

• Bachelor's degree (BA) required.
• Proven experience in a supervisory role, preferably in a healthcare setting.
• Strong communication, leadership, and organizational skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Knowledge of healthcare documentation and compliance standards is preferred.

Salary: $80k - $110k/Year