Service Coordinator I -Neighborhood Living Program (Residential) - UPMC : Job Details

Neighborhood Living Program has nearly 30 years of experience serving the unsheltered behavioral health (BH) population of Allegheny County. This role involves working as a Residential Service Coordinator (SC) to provide on-site residential support as part of a multidisciplinary team. Clients live in Single Room Occupancy units on the 4th floor of the newly renovated Second Avenue Commons building.

The position involves coordinating mental health services for individuals with serious mental health diagnoses. Key responsibilities include assessment, service planning, coordination, referral, and re-evaluation to ensure community stability in relationships, housing, and employment. This work aligns with the Agency's vision, mission, values, and mental health Recovery Principles, emphasizing a recovery-oriented approach.

Lease parking provided for this position, 700 feet away from work site!

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

Service Coordination

• Advocate for individuals to access necessary services

• Ensure monthly contact and provide comprehensive service coordination

• Facilitate service planning meetings

• Communicate expectations and ensure service coordination

Assessment and Evaluation

• Assess strengths and needs through interviews and reviews

• Evaluate services and review cases with relevant parties

Relationship Management

• Develop and maintain relationships with individuals and their support networks

• Serve as the primary resource for individuals and families

Training and Development

• Attend training programs for best practices

• Foster a cooperative agency culture and participate in projects

• Coordinate mental health services as part of a treatment team

Community Engagement

• Promote collaborative service planning

• Maintain a catalog of community resources

• Encourage recovery and community inclusion

Record Keeping and Compliance

• Keep accurate records of activities

• Provide culturally competent services

Direct Service

• Utilize at least 55% of time in direct service

• Participate in On-Call Service

• Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required.

Other fields of study may be considered with coursework of at least 12 credits in Human Services.

• One-year related experience preferred.

• Prior experience working in community settings preferred.

• Safe driving record required.

ATTENTION: If your degree is NOT in Social Work, Psychology, or Counseling, transcripts must be attached for consideration.

Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Cardiopulmonary Resuscitation (CPR)

• Comprehensive Crisis Management (CCMC)

• Driver's License

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran