Service Delivery Coordinator - Mastech Digital : Job Details

Job Title : Service Delivery Coordinator

Location: Durham, NC (2 days a week onsite)

6 months Contract

Qualifications :

• Excellent verbal and written business communication skills and proficiency in the English language
• Proficient in managing multiple projects simultaneously, in various stages of completion
• Highly organized and disciplined with extreme attention to detail
• Excellent time management skills with ability to meet tight deadlines
• Strong problem-solving skills, customer service and interpersonal skills
• Ability to understand services offered within the PS portfolio to make sound recommendations and anticipate next steps in Flex Desk process to move forward
• Ability to articulate and communicate with all levels of management and customers globally
• Ability to collaborate with and respond in a timely manner to end-user customers, field sales and service delivery teams
• Ability to perform well in a fast-paced working environment
• Ability to adhere to and enforce Flex Desk processes and company terms and conditions in delicate, challenging situations between sales and delivery
• Ability to take direction from management and complete tasks in an efficient independent manner
• Experience working with tools like NetSuite, Salesforce, Google Sheet, Tableau and DocuSign recommended/preferred
• Willingness to work in different time zones, as needed

Experience:

• Currently has or pursuing a BA/BS degree in business, marketing, sales, operations, or a related field
• Related experience in Professional Services for an IT or cloud-based software company recommended/preferred

Recruiter Name: Divya Mishra

Recruiter Phone: +1 412 ### ####

Recruiter Email Id : [email protected]

Equal Employment Opportunity

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