Service Desk Analyst - Michael Page : Job Details

Work as a Service Desk Analyst for a financial investment company, where you will sit in the Information Technology Department on the End User Support team. Support the NYC offices 150 users, while also assisting in supporting their global offices. Client Details A global investment firm specialising in alternative investments, including private equity, real estate, credit management, and hedge funds. Founded in 1982, it focuses on high-growth markets and aims to deliver strong returns to its investors. The firm has a diversified portfolio and a strong presence in the Middle East, North America, and Europe. Description MS shops, Windows (Intune, Azure, MS Teams, MS Office Suite) Supporting NYC office (150 users) but will at time support global offices (650 users) Bloomberg is ideal - not necessary Heavily focus on connection to users, communication, presentation Be able to be hands on and handle trouble shooting(especially in Excel & VPNs) SOFTSKILLS must be 11/10 Profile Be well versed with trouble shooting both Excel and VPNs. Experience supporting large amounts of users. Be well versed in Microsoft as they are a Microsoft shop. Have hands on experience with Windows, Intune, Azure, MS Team, MS Office Suite. Experience dealing with connection to users, communication, and presentation. Job Offer Immediate start date for a long term contract opportunity. A hybrid work schedule with 3 days in office, and 2 days from home per week. 2 round interview process. 1st virtually, and 2nd round in office. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.