Service Desk Support Representative - Manpower Group : Job Details

Our client, a leading organization in the IT sector, is seeking aPart Time Service Desk Support Representative to join their team. In this role, you will be part of the IT department supporting various functions within the organization. The ideal candidate will have strong analytical skills,effective communication abilities, and a problem-solving mindset which will align successfully in the organization.

Job Title: Service Desk Support Representative

Location: Austin, MN

Pay Range: $21.00 per hour

What's the Job?

• Operate the corporate office computer equipment and monitor nationwide data communications lines and remote computers to ensure consistent and dependable services.
• Provide after-hours service desk support for the company, including all locations and subsidiaries.
• Support various functions of the data center/service desk, including email content administration and user provisioning.
• Perform hardware/software troubleshooting and support as needed.
• Assist in coordinating efforts with third-party providers to resolve technical issues.

What's Needed?

• Basic understanding of computer networks, components, and endpoint devices (desktops, laptops, tablets, smartphones, etc).
• Ability to apply independent thinking to analyze complex problems and prioritize multiple concurrent issues.
• Strong communication and interpersonal skills.
• Demonstrated ability to take corrective actions with minimal supervision.
• Experience in a service desk/help desk setting is preferred.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in IT operations and support.
• Flexible working hours with a part-time schedule.
• Possibility of extension beyond the initial contract period.
• Engage in continuous learning and development opportunities.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.