Service Invoice Specialist - Carrollton, TX or Watertown, WI-TEMP - GLORY GLOBAL SOLUTIONS : Job Details

Service Invoice Specialist - Carrollton, TX or Watertown, WI-TEMP

City/State Watertown, WI

Location US/Carrollton, TX or Watertown, WI

Department Finance

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As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

ROLE PURPOSEThis position is responsible for daily activities of call closure in the Metrix System.

MAIN RESPONSIBILITIES

+ Reviews and Closes Exception Requests.

+ Interfaces with Service Technicians/Service Field Management on Request Closure Questions

+ Process all Credit and Debit Memos from Accounts Receivable

+ Process all Special Project Requests

+ Responsible for Daily Posting

+ Review and Work on Task on Hold ReportReview and Work on Part Lines not Invoiced Report

+ Review Open Call Report

+ Clean up of Site Hours Report

+ Close Warranty, Training, Dealer and Subcontractor Requests

+ Daily Service Review of Special Customer Billings

+ Re-page Requests as Needed

+ Complete Projects as Required

+ Backup for other Service Invoice Specialist(s)

+ Other duties as assigned

REQUIRED EDUCATION AND QUALIFICATIONSEducation Level:High School diploma

Qualifications: Two years related experience and/or training

REQUIRED SKILLS AND COMPETENCIES

+ Possess good communications, interpersonal, organizational and multitasking skills

+ Strong attention to detail

+ Microsoft office knowledge

+ JDE experience a plus

+ Ability to effectively present information to management.

+ Ability to calculate figures and amounts such as work ticket times and totals

+ Ability to speak effectively on work ticket problems

+ Ability to work in a team environment

+ $17.00 - $20.00 per hour, Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

GLORY SPIRITS The Glory Spirits & Behaviors reflect the values and behaviors that are critical to the ongoing success of Glory and as such represent the foundations of our behavior globally to lead us to realize our mission:

Value Creation- strive to create value for customersSelf-Starter- understand the objectives of your own work and are proactive in achieving goalsCollaboration- respect diversity and create a culture of collaboration to work with each other to achieve a common goalIntegrity- understand Glory's mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethicsOwn Growth- leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.

DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

An Equal Opportunity / Affirmative Action Employer / An E-Verify EmployerIt is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.

Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

Physical Demands and Work Environment StatementThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use of hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and depth perception.

The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.

Resumes can be sent to [email protected]

An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers.

EEO Information